Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Victoria Herna

Peakhurst,NSW

Summary

As an Early Childhood Educator and Mother, I thoroughly enjoy caring for students with all different learning abilities and backgrounds. I am a hardworking individual with strong organisational skills eager to further my skills and secure a position within the Primary Education sector.

I am passionate in further supporting children and families through their education journey to instill confidence and reach collaborative goals. I hope to assist teachers manage their day to day tasks, high workload's and demanding targets and maintain a welcoming environment for all children and families.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Centre Manager

Kindikids Early Learning Centres
Ryde, NSW
02.2018 - Current
  • Create a safe and nurturing environment for children, families & staff.
  • Strong background in early childhood education, a passion for working with children, and effective leadership skills.
  • Displayed strong communication skills to effectively handle difficult calls and manage parent concerns.
  • Maintained updated knowledge through continuing education and professional development workshops.
  • Overlooked and implemented programs including daily written programs and individual term programming based upon children's interests, skills and overall development.
  • Provide effective guidance, mentoring and support for team members and assist them in developing further skills.
  • Follow policies and procedures to ensure compliance is adhered too.

Maternity Leave

Kindikids Early Learning Centres
Ryde, NSW
10.2023 - 10.2024

Receptionist/Duty Manager

Next Gen Health & Lifestyle Club
Ryde, NSW
01.2012 - 01.2018
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Processed payments and updated accounts to reflect balance changes.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
  • Collaborated with upper management to improve productivity of operations.
  • Liaised with other departments to ensure seamless operations across the organisation.

Education

Diploma in Early Childhood Education -

Bedford College
Bella Vista
12-2014

Higher School Certificate -

Our Lady of Mercy College
Parramatta
11-2011

Skills

  • Friendly, Positive Attitude
  • Dependable and Responsible
  • Organisation and Time Management
  • Supervising Classroom Activities
  • Effective Communication with team members, children & families
  • Teamwork and Collaboration
  • Problem-Solving and Resolution
  • Flexible and Adaptable

Certification

- Working with Children's Check (WWC0582401E)
- First Aid Training - HLTA1D012 'Provide First Aid in an Education and Care setting'

Professional Development Studies hosted by Early Years Training:
- The Rights of the Child
- Creating Meaningful Play Spaces
- Understanding Behaviour & Family Expectations
-Behaviour, Inclusion & supporting additional needs

References

References available upon request.

Timeline

Maternity Leave

Kindikids Early Learning Centres
10.2023 - 10.2024

Centre Manager

Kindikids Early Learning Centres
02.2018 - Current

Receptionist/Duty Manager

Next Gen Health & Lifestyle Club
01.2012 - 01.2018

Diploma in Early Childhood Education -

Bedford College

Higher School Certificate -

Our Lady of Mercy College

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Victoria Herna