Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Josiah

Melbourne,VIC

Summary

Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Teacher Assistant

ANZUK Education
07.2023 - Current
  • Provide support for teachers
  • Provide a child safe environment
  • Provide physical and emotional care for students
  • Assist with coordination and planning of daily tasks
  • Attend staff meetings and school programs.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Promoted a positive learning environment by effectively managing classroom behaviour and addressing individual needs.
  • Implemented differentiated instruction strategies to accommodate diverse learning styles within the classroom setting.
  • Aided students with special needs by adapting instructional materials and providing personalized guidance throughout lessons.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Fostered effective time management skills among students by keeping them on task during independent work sessions.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Applied effective time management techniques to meet tight deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Disability Support Worker

Crest Support
01.2021 - Current
  • Supported clients social, physical and emotional needs to help them integrate into the local community
  • Tracked client behaviours, daily activities, new skills and notable incidents for documentation purposes
  • Implemented company-wide policy changes and initiatives to improve support capabilities
  • Helped clients follow treatment plans by setting up appointments, arranging transportation, and offering personalised support.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Worked with children and parents to closely monitor and record social, behavioural and academic growth.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Adhered to company requirements for patient interactions and care standards.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Team Member

Kmart
04.2020 - 03.2022
  • Assisted newly hired team members by explaining company procedures and safety requirements
  • Looked for ways to go above and beyond job requirements
  • Built and maintained working relationships with peers and upper management
  • Trained new team members using approved training materials and information
  • Addressed customer needs, responding to specific requests
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.

Crew Team Member

Hoyts Cinemas
11.2019 - 07.2021
  • Kept facilities in good condition through regular upkeep, cleaning and preventive maintenance
  • Assisted guests by promptly responding to questions, requests and concerns
  • Transmitted and received messages using telephones or telephone switchboards
  • Maintained positive working relationships with fellow staff and management
  • Engaged customers in friendly conversations to build loyalty to the restaurant and encourage repeat visits
  • Resolved customer complaints, striving to have happy customers at all times.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Assisted other team members to achieve goals.
  • Promoted a positive workplace culture through proactive collaboration with colleagues on various projects or initiatives within the restaurant setting.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Education

Bachelor of Education Studies - Health and Physical Education

Victoria University Footscray Park
Melbourne, VIC
03.2023

Diploma - Education Studies

Victoria University
Melbourne, VIC
12.2019

Certificate II.III,IV, V - Dance

Swinburne University of Technology
Melbourne, VIC
12.2018

Skills

  • Communication:
  • - Exceptional verbal and written communication skills
  • - Proven ability to convey complex ideas clearly and concisely
  • Team Collaboration:
  • - Adept at working collaboratively in cross-functional teams
  • - Demonstrated ability to foster a positive and inclusive team environment
  • Problem-Solving
  • - Strong analytical and critical-thinking skills
  • - Proven track record of effectively identifying and resolving challenges
  • Adaptability:
  • - Highly adaptable to changing environments and priorities
  • - Able to thrive in fast-paced and dynamic work settings
  • Leadership:
  • - Experience in leading and motivating teams towards common goals
  • - Strong decision-making and strategic planning abilities
  • Organizational Skills:
  • - Effective time management and organizational abilities
  • - Detail-oriented with a focus on accuracy and efficiency
  • Customer Service:
  • - Proven ability to provide exceptional customer service
  • - Strong commitment to meeting and exceeding customer expectations
  • Adherence to Deadlines
  • - Consistently meet or exceed project deadlines
  • - Exceptional time-management skills

Certification

CPR and First Aide

NDIS Worker Orientation Module

Administering Medication

Manuel Handling


Timeline

Teacher Assistant

ANZUK Education
07.2023 - Current

Disability Support Worker

Crest Support
01.2021 - Current

Team Member

Kmart
04.2020 - 03.2022

Crew Team Member

Hoyts Cinemas
11.2019 - 07.2021

Bachelor of Education Studies - Health and Physical Education

Victoria University Footscray Park

Diploma - Education Studies

Victoria University

Certificate II.III,IV, V - Dance

Swinburne University of Technology

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Victoria Josiah