Victoria Kim
Carlton
Overview
6
6
years of professional experience
Work History
Store Manager
Studio K
05.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Sales Assistant
Studio K
10.2021 - 05.2024
- Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during sales process.
- Actively engaged with customers to understand their needs and preferences.
- Processed transactions accurately while maintaining high level of customer service.
- Managed visual merchandising, ensuring that products are displayed in accordance with brand's guidelines.
- Helped customers locate products and checked store system for merchandise at other stores.
Disability Support Worker
Carlton Bannim Pty Ltd (Private)
07.2022 - 03.2023
- Professional work experience with Cerebral Palsy, Apraxia and SCI.
- Provided assistance with activities of daily living (ADL), including dressing, grooming, bathing and toileting.
- Assisted with bowel care routines and ensuring that hygiene standards are maintained.
- Maintained accurate and up-to-date records of adherence to care plan.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
VCE and Selective Entrance Exams Tutor
Private Tutoring
11.2018 - 11.2022
- Independently formulated study plans tailored to individual needs of students preparing for VCE English, Chemistry, Mathematics Methods and Selective Entrance Exams.
- Inspired confidence, self-motivation and enthusiasm amongst students to foster their personal growth
- Provided one-on-one tutoring sessions, tailoring instruction to meet specific needs of each student while promoting independent learning skills.
- Maintained open communication with parents, discussing student progress and shared effective strategies for improvement.
- Achieved exceptional results with students, including raw study scores of 47 in VCE Chemistry, 45 in English and 40 in Mathematics Methods.
Education
Bachelor of Business -
Monash University
Melbourne, VIC2025
Bachelor of Actuarial Science -
Monash University
Melbourne, VIC2024
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
Studio K
05.2024 - Current
Disability Support Worker
Carlton Bannim Pty Ltd (Private)
07.2022 - 03.2023
Sales Assistant
Studio K
10.2021 - 05.2024
VCE and Selective Entrance Exams Tutor
Private Tutoring
11.2018 - 11.2022
Bachelor of Business -
Monash University
Bachelor of Actuarial Science -
Monash University
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