Victoria Naea
Drewvale,QLD
Summary
Proven Picker Packer and Front End Cashier with a track record of enhancing order accuracy and customer satisfaction at Foodstuffs North Island. Mastered warehouse safety and time management, excelling in teamwork and collaboration. Achieved demanding productivity goals, contributing significantly to operational improvements and increased store sales.
Overview
6
6
years of professional experience
Work History
Picker Packer
Foodstuffs North Island
03.2020 - 12.2020
- Enhanced order accuracy by carefully picking and packing items per store specifications.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Kept work areas neat, clean and free from debris.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Front End Cashier
Woolworths New Zealand
08.2019 - 12.2019
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Assisted management in monitoring inventory levels near the registers, alerting them to any potential shortages or discrepancies.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
- Restocked shelves to maintain well-organized and appealing store environment.
Front End Cashier
Woolworths
10.2014 - 10.2019
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Organized items on shelves to help customers locate products easily and quickly.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Worked extended hours during holidays or peak seasons to provide additional support for increased customer traffic.
- Provided feedback to management on front-end operations, leading to several process improvements.
Education
High School Diploma -
Marsden State High School
Logan City, QLD11-2013
Skills
- Product packaging
- Order picking
- Warehouse safety
- Time management
- Labeling and tagging
- Pallet jack usage
- Quick learner
- Teamwork and collaboration
- Heavy lifting
- Customer service
- Safety procedures
- Cleaning procedures
Languages
English
Professional Working
Samoan
Native or Bilingual
Timeline
Picker Packer
Foodstuffs North Island
03.2020 - 12.2020
Front End Cashier
Woolworths New Zealand
08.2019 - 12.2019
Front End Cashier
Woolworths
10.2014 - 10.2019
High School Diploma -
Marsden State High School
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