VICTORIA PASCHALIDIS
Glen Iris,VIC
Summary
A committed and hard working young adult with a strong work ethic seeking to secure employment. Strong desire to succeed in any role. Dedicated to all tasks and takes pride in all work carried out. I have experience in various different working environments, and have developed valuable skills of professionalism and fluency during this time. I am a quick learner and will use best endeavours to carry out the task required of me. Frequently praised as focused by my peers and co-workers, I can be relied upon to help your company achieve its goals. Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment. Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Team Member
Country Road Group
02.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
Receptionist
Hampton Property Group
01.2020 - 12.2025
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff
- Greeted arriving members professionally
- Created reports, correspondence and spreadsheets with Microsoft Office programs
- Scheduling of meetings and manages meeting room bookings
- Data entry exercises for management team
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Contributes to team effort by accomplishing related results as needed
Team Member
Cotton On Group
11.2023 - 02.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Seating Hostess
Tandoori Times
06.2018 - 01.2020
- Greet and escort customers to their tables
- Take bookings/reservations
- Present menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Supported needs of 50 plus wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
Creative Intern
LifeHouse College
01.2018 - 06.2018
- Assist the creative team with graphic content development, concept development and execution of client assignments and productions
- Assist product design team for daily administrative work
- Create and manage event binders
- Work with Product team to test and develop creative tools
- Manage and maintain file-sharing process and system
- Write scripts, art direct videos, develop creative content strategies for clients across diverse verticals
- Instructed more than 10 students per year in principles and techniques of creative writing at workshops and training courses.
- Updated and created cross-functional decks and presentations.
- Supported full life cycle of agency pitches.
- Managed social channel content strategy and calendars to drive engagement.
Crew Member - Front of House
McDonalds
10.2015 - 12.2017
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g
- Parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
- Greet customers as they enter and thank them for their business as they leave
- Front end cashier/ cash handling
- Ensure food safety standards are being followed
- Prepare food according to the burger chain's specifications
- Clean and maintain designated area during downtime
- Take customer orders correctly and efficiently
- Resolve customer complaints as necessary by redoing their order
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Certificate IV - Veterinary Nursing
Kangan Institute
Melbourne, VIC07-2025
Certificate III in Animal Studies - Vet Nursing
Box-hill Institute
Melbourne, VIC02-2022
Diploma of Beauty Therapy - Diploma in Beauty Therapy
Victoria University
Melbourne, VIC12.2020
VCE -
Canterbury Girls Secondary College
Flemington, VIC12.2017
Skills
- Time Management
- Adaptability
- Ability to work in a team
- Communicati
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
Accomplishments
- Achieved positive results by effectively helping with tasks.
- Documented and resolved issues. which led to positive feedback.
- Achieved great results by completing certain important tasks with accuracy and efficiency.
Timeline
Team Member
Country Road Group
02.2024 - Current
Team Member
Cotton On Group
11.2023 - 02.2024
Receptionist
Hampton Property Group
01.2020 - 12.2025
Seating Hostess
Tandoori Times
06.2018 - 01.2020
Creative Intern
LifeHouse College
01.2018 - 06.2018
Crew Member - Front of House
McDonalds
10.2015 - 12.2017
VCE -
Canterbury Girls Secondary College
Certificate IV - Veterinary Nursing
Kangan Institute
Certificate III in Animal Studies - Vet Nursing
Box-hill Institute
Diploma of Beauty Therapy - Diploma in Beauty Therapy
Victoria University
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