Victoria Preston
Wagga Wagga,NSW
Summary
Focused healthcare professional well-versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with client needs and abilities. Proven history of inspiring and fostering client well-being across a few years of experience in related roles. Dedicated to serving unique needs of each client and improving quality of life.
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Resourceful Concrete Technician known for high productivity and efficient task completion. Skilled in mix design optimization, quality control procedures, and concrete durability testing. Excel at problem-solving, teamwork, and adaptability to ensure project success. Use communication skills effectively to collaborate with construction teams and engineers.
Experienced professional well-trained in safely using concrete tools and equipment. Knowledgeable craftsman with career history of commitment to hard work.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Concrete Laboratory Technician
Aibs
Wagga Wagga, NSW
10.2025 - Current
- Conducted routine laboratory tests to ensure sample integrity and accuracy.
- Operated and maintained laboratory equipment for optimal performance and reliability.
- Prepared chemical solutions and reagents according to established protocols and safety guidelines.
Ndis Support Worker
Elite Care Central Coast
Wyong
11.2024 - 09.2025
- Provided compassionate care to clients in their homes and community settings.
- Assisted clients with daily living activities and personal hygiene routines.
- Supported clients in developing life skills and achieving personal goals.
- Maintained accurate client records and documentation for ongoing assessments.
- Facilitated social activities to enhance client engagement and well-being.
- Monitored client health conditions and reported changes to appropriate staff members.
- Trained new staff on best practices in client support and safety procedures.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Monitored client wellbeing and reported any changes or concerns to relevant staff members.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Assisted clients with personal care, such as showering and dressing.
- Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Provided emotional and practical support to vulnerable adults.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Organised leisure activities for clients in the community.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Provided advocacy services for service users during meetings with external agencies or professionals.
- Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
- Engaged clients in activities aimed at promoting physical and mental stimulation.
- Implemented behavior management plans for clients with challenging behaviors.
- Maintained detailed and confidential client records in compliance with privacy regulations.
Personal Care Assistant
Right At Home
Narrandera, NSW
09.2020 - 10.2024
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Assisted with meal planning to meet nutritional plans.
- Transported patients to medical, dental and personal care appointments.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Laundered clothing and bedding to prevent infection.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
- Completed scheduled patient check-ins and progress reports for clients.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Maintained network of connected caregivers to promote continuous professional development.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
KV Automotive Admin
Owner
Narrandera, 2700
03.2018 - 10.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Personal Care Assistant
All About Caring
Narrandera , Nsw
09.2017 - 07.2021
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Assisted with meal planning to meet nutritional plans.
- Transported patients to medical, dental and personal care appointments.
- Laundered clothing and bedding to prevent infection.
- Reported concerns to nurse supervisor to promote optimal care.
- Completed scheduled patient check-ins and progress reports for clients.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Narrandera Taxi's
Owner
Narrandera, NSW
04.2015 - 11.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Managed daily operations, ensuring smooth workflow and customer satisfaction.
- Oversaw inventory management, maintaining stock levels and supplier relationships.
- Trained staff on customer service techniques and product knowledge.
- Implemented financial tracking systems for budgeting and expense management.
- Handled customer inquiries, resolving issues promptly and professionally.
- Oversaw daily operations of small business including customer service and financial management.
- Developed business plans and strategies to grow small business.
- Monitored customer feedback and implemented changes based on their suggestions.
- Set pricing structures according to market analytics and emerging trends.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Participated in local community activities to promote the brand's visibility and reputation.
- Ensured compliance with applicable laws and regulations while running the business.
- Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Resolved conflicts between staff members and customers when necessary.
- Managed staff recruitment, hiring, training, and development.
- Streamlined operational processes to increase efficiency and reduce costs.
Education
I Left School During Year 9 As I Had A Child And Couldn't Continue With School And Being A Mother. -
Narrandera High School
Narrandera , NSWSkills
- Medication management
- Compassionate patient care
- Household organization
- Meal planning
- Client relationship management
- Behavior redirection
- Adaptable under pressure
- Tact and diplomacy
- Community activities
- Community integration
- Client documentation
- Compassionate client care
- Records maintenance
- Records management
- Quality program protocols
- Knowledge of state regulations
- Laboratory equipment
- Sample analysis
- Quality control
- Data recording
- Health and safety compliance
- Inventory management
- Laboratory safety
- Sample processing
- Data analysis
- Safety protocols
- Time management
- Problem solving
- Organizational skills
- Lab result interpretation
Certification
- White Card
- Working With Children's Check (Paid Employee)
- Unrestricted Licence
- First Aid Certificate
- CPR certificate
- National Police Check
Timeline
Concrete Laboratory Technician
Aibs
10.2025 - Current
Ndis Support Worker
Elite Care Central Coast
11.2024 - 09.2025
Personal Care Assistant
Right At Home
09.2020 - 10.2024
KV Automotive Admin
Owner
03.2018 - 10.2022
Personal Care Assistant
All About Caring
09.2017 - 07.2021
Narrandera Taxi's
Owner
04.2015 - 11.2020
I Left School During Year 9 As I Had A Child And Couldn't Continue With School And Being A Mother. -
Narrandera High School