Summary
Overview
Work History
Education
Skills
Education And Registration
References
Timeline
Generic

Victoria Rodgers

Wamberal,NSW

Summary

I am a motivated and enthusiastic Enrolled Nurse with a passion for providing person centred, holistic nursing care. I demonstrate my commitment to excellent nursing care for all patients through my dedication to person-centred care, best practice and prioritising quality outcomes for each individual. In addition to my nursing, psychology and business studies and experience I hold a diverse range of skills gained from over 10 years working in the business environment. My proactive attitude, flexible and friendly nature and professional experience provide me with a unique perspective and insight into the positive working environment and exceptional healthcare service I am seeking to join.

Overview

19
19
years of professional experience

Work History

Enrolled Nurse Graduate

NSW Health
01.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.

Student Enrolled Nurse

NSW Health
05.2022 - 11.2023
  • Worked under the supervision of Enrolled and Registered Nurses and delivered care to patients within my scope of student education, skills, abilities and practice
  • Practiced observation taking, medication administration and patient ADL care provision while ensuring their physical, mental, emotional, social and spiritual needs were met
  • Maintained accurate nursing documentation within Powerchart/EMR
  • Sought guidance and advice from nursing staff when situations exceeded my knowledge, skills and experience
  • Promoted a safe environment for patients and staff.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
  • Administered medications via oral, IV, subcutaneous and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Performed routine wound care and dressing changes on schedule.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Followed proper procedure for management and removal of catheters, subcutaneous sets and IVs lines.
  • Maintained quality care and comfort for patients with heart failure, hypertension, chronic obstructive pulmonary disease, diabetes mellitus and other conditions.
  • Monitored patient reactions after administering medications, blood products and IV therapies.

Health Information Services Officer

NSW Health
02.2023 - 08.2023
  • Accurate sorting, preparing, scanning and quality checking of patient documentation
  • Adherence to relevant privacy and confidentiality policies
  • Working both independently and collaboratively within a team to meet team targets and key performance indicators
  • Familiarity with hospital and ward clinical documentation and correct filing of patient's documentation on Powerchart.

Screening Officer

NSW Health
07.2022 - 12.2022
  • Provided helpful, polite and friendly customer service to hospital visitors
  • Screened visitors to the hospital for respiratory symptoms
  • Maintained accurate records of visitors using QR Code or manual visitor log
  • Assisted visitors with mask compliance
  • Assisted visitors with hospital directions and navigation of the grounds, obtained wheelchair and other assistance where required
  • Liaised with colleagues, supervisors, wards and other areas as required
  • Communicated effectively with colleagues and visitors to provide ad hoc updates and accurate information.

HR Support Officer

Roads and Maritime Services
05.2012 - 09.2018
  • HR generalist, policy and project support to the General Manager and HR branch
  • Analysed and interpreted workforce report data to ensure accuracy and consistency
  • Provided HR advice to internal stakeholders
  • Developed and updated position descriptions
  • Coordination of remuneration for senior/executive employees
  • Drafted HR related Chief Executive, Ministerial and media briefings, correspondence Budget Estimates responses and Parliamentary Questions on Notice.

Policy and Strategy Officer

Roads and Maritime Services
  • Updating policies and procedures to reflect current practice
  • Stakeholder consultation
  • Reviewing and editing labour hire and recruitment approval schedules to ensure accuracy of information
  • Providing HR advice to internal stakeholders
  • Drafting wording and formatting of external careers web page in collaboration with communications team.

Executive Assistant

  • High level administrative and secretarial support
  • Diary management
  • Project management
  • Preparation of briefing notes and correspondence (including Ministerial and Chief Executive)
  • Creation and maintenance of filing systems
  • Reporting
  • Proof reading submissions to the General Manager for approval to ensure compliance with HR policy.

Executive Support Officer

  • Proof reading and editing briefing notes and correspondence (Ministerial and Chief Executive)
  • High level administrative support
  • Creation and maintenance of filing systems
  • Preparation of correspondence reports for the Chief Executive
  • Business process improvement to increase efficiency and effectiveness
  • Exercised sound judgement and political sensitivity in decision making
  • Ministerial, internal and external executive office liaison
  • Excellent prioritising and time management skills
  • Ensuring appropriate confidentiality and discretion with all matters
  • Communication with all levels of people
  • Acted as Executive Assistant and supervised a direct report.

Sector Support Officer

Roads and Traffic Authority
06.2005 - 10.2010
  • Driver Testing Support Officer
  • Customer Service Officer
  • Frontline Customer service provided to the general public at registry offices and worked collaboratively with colleagues to resolve complex customer problems
  • Managed complaints sensitively and with respect in line with the code of conduct and ethics when customers did not have the required documentation to process their application
  • Maintained accurate correspondence and record keeping with sensitive and confidential information using MS Office, MS Excel and DRIVES internal database
  • Diary management, secretarial and office support
  • Maintained accountability for cash handling and accounts payable.

Education

Diploma - Nursing

Wyong Tafe
Wyong, NSW
11.2023

Bachelor of Psychology - Psychology

Swinburne University of Technology
Melbourne, VIC

Certificate IV - Human Resources Management

Australian Human Resources Institute
North Sydney
06.2014

Certificate III in Business Administration - Business

Small Business Training Company
Castle Hill, NSW
2006

Skills

  • Organisational Skills
  • Time Management
  • Interpersonal Skills
  • Critical Thinking
  • Conflict Resolution
  • Medication (oral, injectable) and IV Administration
  • Patient Education
  • Clinical Documentation
  • Patient Assessment
  • Infection Control
  • Patient Advocacy
  • AHPRA registered

Education And Registration

  • Diploma of Nursing, 11/2023, TAFE NSW
  • AHPRA Registration, 11/2023
  • Certificate IV Human Resources, 2014, Australian Human Resources Institute
  • Certificate III Business Administration, 2006, Small Business Training Company

References

References available upon request.

Timeline

Enrolled Nurse Graduate

NSW Health
01.2024 - Current

Health Information Services Officer

NSW Health
02.2023 - 08.2023

Screening Officer

NSW Health
07.2022 - 12.2022

Student Enrolled Nurse

NSW Health
05.2022 - 11.2023

HR Support Officer

Roads and Maritime Services
05.2012 - 09.2018

Sector Support Officer

Roads and Traffic Authority
06.2005 - 10.2010

Policy and Strategy Officer

Roads and Maritime Services

Executive Assistant

Executive Support Officer

Diploma - Nursing

Wyong Tafe

Bachelor of Psychology - Psychology

Swinburne University of Technology

Certificate IV - Human Resources Management

Australian Human Resources Institute

Certificate III in Business Administration - Business

Small Business Training Company
Victoria Rodgers