VICTORIA SAMUTKLANG
BUDERIM,QLD
Summary
Detail-oriented professional with a passion for beauty and fashion, seeking to transition into the beauty industry. Proven ability to enhance customer confidence through aesthetic services, complemented by strong interpersonal skills. Short-term goals include securing an apprenticeship to gain hands-on experience, with aspirations of business ownership in the future.
Overview
13
13
years of professional experience
Work History
Receptionist
Coolum Thai Massage/Mooloolaba Thai Massage
Mooloolaba, QLD
10.2019 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Retail Sales Worker
JOHNNY BIGG
MAROOCHYDORE, QLD
12.2021 - 01.2022
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers with product selection, inquiries, and purchase decisions.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Performed inventory control activities such as counting stock items and restocking shelves.
Waitress
Thai Lotus
Mooloolaba, QLD
08.2012 - 01.2021
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Monitored cash register operations during shifts for accuracy of transactions.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Skills
- Customer service
- Data entry
- Telephone etiquette
- Appointment scheduling
- Cash handling
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Verbal and written communication
Hobbies and Interests
- Beauty
- Fashion
- Travelling
Timeline
Retail Sales Worker
JOHNNY BIGG
12.2021 - 01.2022
Receptionist
Coolum Thai Massage/Mooloolaba Thai Massage
10.2019 - Current
Waitress
Thai Lotus
08.2012 - 01.2021
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