Summary
Overview
Work History
Skills
Hobbies and Interests
Timeline
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VICTORIA SAMUTKLANG

BUDERIM,QLD

Summary

Detail-oriented professional with a passion for beauty and fashion, seeking to transition into the beauty industry. Proven ability to enhance customer confidence through aesthetic services, complemented by strong interpersonal skills. Short-term goals include securing an apprenticeship to gain hands-on experience, with aspirations of business ownership in the future.

Overview

13
13
years of professional experience

Work History

Receptionist

Coolum Thai Massage/Mooloolaba Thai Massage
Mooloolaba, QLD
10.2019 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Retail Sales Worker

JOHNNY BIGG
MAROOCHYDORE, QLD
12.2021 - 01.2022
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Assisted customers with product selection, inquiries, and purchase decisions.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Performed inventory control activities such as counting stock items and restocking shelves.

Waitress

Thai Lotus
Mooloolaba, QLD
08.2012 - 01.2021
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
  • Monitored cash register operations during shifts for accuracy of transactions.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Skills

  • Customer service
  • Data entry
  • Telephone etiquette
  • Appointment scheduling
  • Cash handling
  • Team collaboration
  • Problem solving
  • Effective communication
  • Attention to detail
  • Verbal and written communication

Hobbies and Interests

  • Beauty
  • Fashion
  • Travelling

Timeline

Retail Sales Worker

JOHNNY BIGG
12.2021 - 01.2022

Receptionist

Coolum Thai Massage/Mooloolaba Thai Massage
10.2019 - Current

Waitress

Thai Lotus
08.2012 - 01.2021
VICTORIA SAMUTKLANG