Victoria Siniscalchi
Sydney
Summary
Hardworking Bartender with experience in the hospitality industry for 5+ years. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Barista
Accor Hotels
10.2023 - Current
- Mixed unique and interesting cocktails for customers, including bar specials.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Disability/Mental Health Support Worker
Chona Care Sydney
05.2023 - 07.2023
- Monitored and reported changes in patient's physical and mental health status
- Provided emotional support and comfort to clients experiencing physical and emotional distress
- Monitored and reported changes in clients' health conditions to physicians and other healthcare providers
- Assisted clients with daily activities, such as dressing and feeding
- Provided companionship to clients who are socially isolated or had limited mobility
- Assisted clients with managing their medications, including helping them to remember to take them
- Developed a system for tracking and recording client progress, resulting in improved service delivery.
Bartender
Glass Island Sydney
10.2022 - 06.2023
- Provided bar staff with training and guidance, resulting in improved customer service standards
- Exceeded customer service expectations by providing friendly and courteous service to all guests
- Up-sold menu items to increase profits.
Renturns Processer And Pick Packer
WorldFront Sydney
01.2020 - 07.2022
- Unloaded, inspected and stored damaged items and returned products
- Documented returned product details in inventory tracking system
- Accurately measured and weighed packages to review dimensions and verify compliance with specifications
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines
- Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Bartender
IVY NIGHTCLUB Sydney
02.2021 - 06.2022
- Brought forth a high level of customer service at all times
- Became well acquainted with countless drink recipes and mixing techniques
- Monitored bar inventory and made notes for needed supplies when necessary
- Provided bar patrons with optimal customer service
- Provided guests with drink suggestions and knowledge about drink recipes.
Waitress
Mammas&Papas Ristorante Sydney
04.2017 - 02.2022
- Receiving and attending to customers' requests
- Interact with customers to ensure a pleasant dining experience
- Serving Food and beverages
- Food preparation
- Taking orders over the phone
- Maintained a clean and organized working environment to enhance productivity.
Bartender
WaterWorksHotel Sydney
05.2018 - 04.2019
- Assess guest's needs and preferences including preparing and serving beverages
- Collecting money and providing change
- Kept service areas clean, tidy and professional in appearance
- Served as a friendly, hardworking, and punctual employee
- Assisted with the recruitment and training of new employees, while also monitoring the productivity of current employees.
Education
Hairdressing Certificate II -
Ultimo College
12.2016
South Sydney High School
01.2016
St Clares Collage
03.2013
Skills
- Communication Expert
- Adaptability Expert
- Customer Service Expert
- Health Care Skills Expert
- Collaborative Team Player Expert
- Ability to Learn Quickly Expert
- Ability to Multitask Expert
- Ability to Work Under Pressure Expert
Certification
- Responsible Service of Alcohol (RSA)
- Responsible Conduct of Gambling (RCG)
Ndischeck
YES
Childrenscheck
YES
Firstaid
- Provide First Aid
- Provide basic emergency life support
Policecheck
YES
References
- Peace, ChonaCare, 0405830653
- Daniel, Mammas&Papas Ristorante, 0433305820
- Mitch, IVY, 0402763997
- Alex Llevaro, WorldFront, 0405444207
Timeline
Bartender/Barista
Accor Hotels
10.2023 - Current
Disability/Mental Health Support Worker
Chona Care Sydney
05.2023 - 07.2023
Bartender
Glass Island Sydney
10.2022 - 06.2023
Bartender
IVY NIGHTCLUB Sydney
02.2021 - 06.2022
Renturns Processer And Pick Packer
WorldFront Sydney
01.2020 - 07.2022
Bartender
WaterWorksHotel Sydney
05.2018 - 04.2019
Waitress
Mammas&Papas Ristorante Sydney
04.2017 - 02.2022
Hairdressing Certificate II -
Ultimo College
South Sydney High School
St Clares Collage
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