Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Smart

15 Old Hume Highway Yanderra ,NSW

Summary

I am a 19-year-old student who is dedicated to making the best first impressions in any environment. I am always open to developing and learning new skills. I am a Warm and detail-oriented food service professional with exceptional listening skills and memory to best engage customers. Committed to building immediate rapport with customers and maximizing restaurant sales. High-energy Netball coach with over 4 years in athletics and coaching ready to inspire athletes. Highly trained to provide fitness guidance, injury prevention and motivational techniques. Capable Hairdresser assistant focused on boosting customer numbers by maximizing satisfaction with knowledgeable, efficient service. Successful at building a loyal clientele base. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products.

Overview

6
6
years of professional experience

Work History

Cashier

Coles Supermarket
09.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Front of House Team Member

Oportos
01.2020 - 10.2022
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Monitored restaurant activity to determine seating and dining flow.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.

Sports Coach

Tahmoor netball
01.2018 - 08.2021
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Collaborated with other coaches to create and execute game plans.
  • Monitored team practices to establish a high level of performance.
  • Mentored and encouraged youth to develop a strong work ethic by being positive role models and practising skills regularly.
  • Oversaw rigorous practice sessions to enhance individual skills and team gameplay.

Receptionist

Local pools and spas
11.2020 - 02.2021
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed it to the correct personnel each day.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Maintained a professional tone at all times, including during peak rush hours.

Hairdressing Assistant

wings of valkrey
07.2019 - 12.2019


  • Sanitized and arranged scissors, combs, brushes and other styling tools in addition to sweeping and laundry.
  • Took photos of customer results, products and other salon activities to post on social media to promote business.
  • Assisted hairstylist with washing, blow-drying and styling.
  • Responded to customer inquiries by phone, email and in person.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.

Education

Bachelor of Social Work -

Western Sydney University
Sydney, NSW
11.2025

Year 7 - Year 12 HSC

Picton High School
Picton
10.2021

Skills

  • Price memorization
  • Menu memorization
  • Point of Sale (POS) system operations
  • Special dietary requirements
  • Conflict Resolution
  • Service-Orientation
  • Critical Thinking
  • Safe food handling
  • Service prioritization
  • Conflict resolution
  • Flexible
  • People skills
  • Problem resolution
  • Training exercises
  • Program leadership
  • Team development
  • Group leadership
  • Safety protocols
  • Restocking
  • Time Management Skills
  • Coaching and Mentoring
  • Coordination
  • Money Handling
  • Instructing

Timeline

Cashier

Coles Supermarket
09.2021 - Current

Receptionist

Local pools and spas
11.2020 - 02.2021

Front of House Team Member

Oportos
01.2020 - 10.2022

Hairdressing Assistant

wings of valkrey
07.2019 - 12.2019

Sports Coach

Tahmoor netball
01.2018 - 08.2021

Bachelor of Social Work -

Western Sydney University

Year 7 - Year 12 HSC

Picton High School
Victoria Smart