Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Taylor

Lara,VIC

Summary

Detail-oriented medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

19
19
years of professional experience

Work History

Medical Receptionist

Guardian Medical Sanctuary lakes
Point Cook, Vic
06.2014 - Current
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Performed data entry tasks related to billing and collections procedures.
  • Answered phones promptly and directed calls appropriately.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Called patients to confirm scheduled appointments and obtain additional details.

Medical Receptionist

Westgate health co-op
South KINGSVILLE, VIC
03.2014 - 08.2015
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Greeted and checked in patients, updating patient information in computer system.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.

Cashier

Bunnings
Hoppers Crossing , Vic
10.2006 - 06.2014
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

Certificate Health Admin - Health Administration

Victoria University
Werribee
10-2013

Skills

  • Customer service
  • Appointment scheduling
  • Data entry
  • Billing procedures
  • Patient record management
  • Attention to detail
  • Time management
  • Professionalism and courtesy
  • Multitasking and organization
  • Credit and cash transactions

Timeline

Medical Receptionist

Guardian Medical Sanctuary lakes
06.2014 - Current

Medical Receptionist

Westgate health co-op
03.2014 - 08.2015

Cashier

Bunnings
10.2006 - 06.2014

Certificate Health Admin - Health Administration

Victoria University

Similar Profiles

CREATE PROFILE
Victoria Taylor