- Fitness & Dance: MQU Competitive Dance team, MQU Social Soccer
- Enjoys socialising: Social Media Manager of Macquarie University Greek Society, Macquarie University Law Society member
- Travel
- Dining out
- Art
Victoria Tidor
Lane Cove North,New South Wales
Summary
I am an enthusiastic and motivated 19 year old university student, with almost 5 years of experience in hospitality and administration. Works proactively and diligently with diverse personalities in both upbeat and clinical settings, understanding the importance of customer service and working with a team. I am willing to gain more experience in the hospitality industry, and believe I will add value to your team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
North Ryde Family Medical Practice
06.2021 - Current
- Excellent customer service: effective, confident, and professional communication with patients and medical professionals
- Multitasking in managing high call volumes, tending to appointments and requests
- Filing, scanning, faxing, billing, understanding MBS item numbers & rebates
- Opening and closing the practice, balancing accounts at close of business
- Cold chain management
- During COVID-19: screening patients for symptoms, managing patient inflow, infection control.
______________________________
Senior Staff/Supervisor
Gelatissimo
02.2020 - Current
- Customer service: a friendly and enthusiastic attitude working well under pressure with high volumes of customers
- Training new staff
- Opening and closing the store, counting cash, and balancing the till.
- Preparation of gelato, desserts, coffees, teas and cold drinks
- Making and decorating gelato cake orders
Assistant Netball Coach
AGH Camps
03.2024 - 04.2024
- Collaborated with coaching staff to run drills, evaluate player progress, and adjust training plans as needed for players aged 6-10 years old.
Administration
Jonathan Tidor Painted Finishes
12.2022 - 02.2023
- Typing quotes
- Following up on debtors via email
- Cleaning tools
Education
Bachelor of Laws & Bachelor of Commerce -
Macquarie University
Sydney, NSWMarist Sisters College Woolwich
ALCE Australia (Spanish Lessons)
Community Greek School - Crows Nest
Skills
- Customer service
- Fast and enthusiastic learner
- Teamwork and cooperation
- Proactivity - Working at a fast pace with large volumes of customers
- Ability to communicate effectively and efficiently with a diverse group of people
- Computer literate (Mac, Windows, POS systems, EFTPOS)
Languages: English, Proficient Spanish, Basic Greek
Software: Best Practice, Shift8
Certification
- RSA Certificate
- RCG Certificate
License No: CCH11521850
- First Aid and CPR courses (2021, 2023, 2024)
- Vaccine and Cold Chain Management Course 2021
- PBTR Harassment and Discrimination Course (2021, 2023)
Interests
Timeline
Assistant Netball Coach
AGH Camps
03.2024 - 04.2024
Administration
Jonathan Tidor Painted Finishes
12.2022 - 02.2023
Medical Receptionist
North Ryde Family Medical Practice
06.2021 - Current
Senior Staff/Supervisor
Gelatissimo
02.2020 - Current
ALCE Australia (Spanish Lessons)
Community Greek School - Crows Nest
Bachelor of Laws & Bachelor of Commerce -
Macquarie University
Marist Sisters College Woolwich
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