Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Victoria Zabelina

Coomera,QLD

Summary


Currently completing Certificate III in School Based Education Support. I have gained experience in numerous areas of student and school support through volunteering

for the last 6 years. Having completed work placement, I am ready to apply my knowledge and passion to positively impact student learning and teacher wellbeing with timely support. Dedicated to establishing bond with the students, assisting the teacher with tasks, lesson planning, individual and group instruction. Committed to using various strategies to model positive behaviour and create positive learning environment.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Goldline Scaffolding
06.2020 - 01.2024
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to the company owner
  • Helped with emailing and preparing documents to the suppliers, builders and other clients
  • Handled invoices and data entering
  • Prepared quotes
  • Assisted with payroll

Personal Assistant to the Owner/Sales Consultant

Pazotti Tiles + Stone Pty. Ltd
11.2010 - 07.2011
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Displayed absolute discretion at handling confidential information.
  • Maintained appropriate filing of personal and professional documentation.
  • Maintained the showroom up to date with the products and displays
  • Organized the logistics between the wholesalers, companies and the clients
  • Estimated and calculated prices and invoices, delivery dates
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.

Showroom and Sales Consultant

Sydney Kitchen Group Pty Ltd
11.2006 - 11.2010
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Meeting monthly targets
  • Assisted clients with design, colours and material choices
  • Entered data and organized appointments over the phone, online and in person

Education

Cert III in School Based Education Support

Foundation Education QLD
Bowen Hills, QLD
04.2024

FIRST AID+ CPR Certificate

Blue Card
Queensland

2006-2010 (deferred) - Bachelor of Arts/Sociology

University of Sydney
Sydney, NSW

High School Diploma -

South Sydney High School
Maroubra, NSW
2006

Skills

  • Organized and reliable
  • Small and large group supervision
  • Instructional support to students
  • Lesson planning and class coordination
  • Student engagement and providing positive learning environment
  • Selecting and utilising appropriate resources
  • Assist with IPLs and special needs education
  • Excellent work ethic
  • Able to speak another language fluently - Russian
  • Can work independently as well as in a team

Volunteering

2017-2024 Casually Volunteering at COOMERA RIVERS State School.

Duties include:

  • assisting teachers with classroom tasks, reading, activities, classroom routines
  • assisting teachers and students on excursions
  • helping at the school canteen - preparing and distributing lunches
  • working with a small group of students that require additional help with classroom tasks
  • assisting at school events


Timeline

Administrative Assistant

Goldline Scaffolding
06.2020 - 01.2024

Personal Assistant to the Owner/Sales Consultant

Pazotti Tiles + Stone Pty. Ltd
11.2010 - 07.2011

Showroom and Sales Consultant

Sydney Kitchen Group Pty Ltd
11.2006 - 11.2010

Cert III in School Based Education Support

Foundation Education QLD

FIRST AID+ CPR Certificate

Blue Card

2006-2010 (deferred) - Bachelor of Arts/Sociology

University of Sydney

High School Diploma -

South Sydney High School
Victoria Zabelina