Viet Thai Truong
Hurlstone Park,Australia
Summary
Enthusiastic and organized professional with strong analytical abilities and developed communication and interpersonal skills. Seeking a challenging role in accounting to leverage knowledge and experience while fostering career growth. Committed to contributing effectively to team objectives and enhancing organizational success. Dedicated and proactive in problem-solving, aiming to become a valuable asset.
Overview
10
10
years of professional experience
Work History
Senior Account Officer
Novated Lease Australia
09.2023 - 09.2024
- Oversee the accounts receivable function, ensuring efficient processing of invoices, customer account reconciliations, and proactive follow-up on outstanding payments.
- Ensure strict compliance with regulatory requirements and internal policies related to financial transactions, data privacy, and novated lease regulations.
- Contribute to the preparation of monthly financial reports and statements for both management review and regulatory submissions.
- Manage the complete financial cycle for novated leases, including the processing of lease payments, account reconciliations, and maintaining the accuracy of financial data.
- Collaborate with cross-functional teams to gather essential financial information for precise lease calculations and billing processes.
- Ensure the timely and accurate recording of financial transactions in accordance with accounting standards and company policies.
- Conduct regular reconciliations of novated lease accounts, bank statements, and vendor statements to identify and resolve discrepancies.
- Analyze financial data to offer actionable insights and recommendations for process improvements and cost-saving initiatives.
- Maintain clear, timely, and effective communication with both internal and external stakeholders.
- Lead initiatives to drive continuous process improvements and operational efficiencies.
- Resolve any inconsistencies or irregularities related to purchase orders, documentation, or deliveries through effective problem-solving.
- Reason to leave Retention.
Assist Accountant
SMXLXL Projects
03.2022 - 07.2023
- Respond to mailbox inquiries by providing advice to correct client invoices.
- Maintain multiple stages of invoicing, including issuing and reconciling purchase orders for accounts payable (AP) and tracking invoices until payment is received.
- Recommend adjustments and improvements to the board manager to ensure task quality and efficiency.
- Handle client phone calls, offering advice and guidance on processing invoices.
- Assist staff across various locations in prioritizing responsibilities based on deadlines, and provide upper management with summary reports.
- Prepare outstanding invoice reports by combining system-generated Excel (CSV) files.
- Correct expense claims from the operations team and allocate them to the correct accounts.
- Create invoices to bill clients using Procore and XERO, and follow up on payment terms and due dates.
- Prepare batch payments, send remittance advice, and perform reconciliation.
- Reconcile credit card, debit card, and AMEX transactions.
- Collaborate with the finance manager to address any missing recurring costs each month.
- Reason to leave Liquidation.
Invoicing clerk
BSA LIMITED
05.2020 - 06.2021
- Recommend adjustments and improvements to the board manager to maintain high task quality.
- Prepare reports highlighting issues and risks related to the invoicing process.
- Answer phone calls from clients, offering guidance on processing invoices.
- Prepare manual invoices for clients and perform reconciliation when there are discrepancies between invoices.
- Resolve work orders in Infinity for contractor payments and ensure KPI targets are met.
- Validate documents when required for claims processing.
- Address discrepancies reported by technicians, ensuring compliance with client requirements.
- Respond to general and escalated queries from contractors, field personnel, state managers, and warehouse managers.
- Identify rejection reports from clients and rectify issues where applicable.
- Correct rejected claims to either reclaim funds from the client or apply a back-charge if necessary.
- Produce weekly and monthly discrepancy reports for the client in a timely manner.
- Handle phone calls with over 50 clients daily, resolving 80-120 invoices.
- Reason to leave Contract role.
Administrative Assistant
Lancemore Group
01.2019 - 05.2020
- Provide quality and friendly customer service both in person and over the phone.
- Maintain room inventory, email communications, and diary systems.
- Handle guest inquiries and complaints in a timely manner.
- Liaise with third-party suppliers regarding account inquiries and payment statuses.
- Process stock invoices and match them with purchase orders.
- Ensure the efficient and accurate processing of invoices and expense claims.
- Seek appropriate authorization for all expenditures and prepare payments accordingly.
- Reconcile supplier statements to ensure account accuracy.
- Ensure timely and accurate processing of payment allocations.
- Contact customers to collect overdue payments and arrange payment schedules.
- Maintain and update customer and vendor databases.
- Process 20 invoices daily and assist the head accountant in preparing daily reports.
- Reason to leave Covid.
Customer Service Assistant
7-Eleven
12.2016 - 12.2018
- Provide quality and friendly customer service both in person and over the phone.
- Assist customers in finding products and offer advice and guidance on product selection.
- Handle customer inquiries and complaints in a professional manner.
- Responsible for processing cash, and card payments, and handling customer refunds.
- Participate in stock control, including stocking shelves with merchandise and receiving stock deliveries.
- Train new staff members on store operations and customer service practices.
Accounts Assistant
TNC FNB
06.2014 - 08.2016
- Provide excellent customer service via email, phone, and in person to maintain strong relationships with customers and vendors.
- Manage payment collections and negotiate payment plan arrangements.
- Determine the best course of action for overdue customer accounts.
- Process customer credit reports, advising on credit terms and limits.
- Maintain customer files and release orders based on credit status.
- Manage supplier accounts and ensure timely entry of all invoices.
- Record and match supplier invoices with purchase orders in the MYOB system promptly.
- Review and advise the accountant on debtor/creditor aging reports.
- Perform bank reconciliations, especially customer payment allocations.
Education
Master of Accounting -
Kaplan Business School
01.2019
Bachelor of Accounting - undefined
Banking University of Ho Chi Minh City
01.2015
Skills
- Strong knowledge of financial transaction management and support systems
- Strong skills in Microsoft Office applications
- Skilled in Excel functions and tools
- Proficient in XERO, Infinity, Procore, and CatchE
- Proficient in in-person and phone customer interactions
- Skilled in achieving team objectives
- Problem-solving proficiency
- Accounts receivable
- Accounts payable
- Bank reconciliation
- Accounting software proficiency
- Cash flow management
- Fixed asset management
- Bookkeeping
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Account Officer
Novated Lease Australia
09.2023 - 09.2024
Assist Accountant
SMXLXL Projects
03.2022 - 07.2023
Invoicing clerk
BSA LIMITED
05.2020 - 06.2021
Administrative Assistant
Lancemore Group
01.2019 - 05.2020
Customer Service Assistant
7-Eleven
12.2016 - 12.2018
Accounts Assistant
TNC FNB
06.2014 - 08.2016
Bachelor of Accounting - undefined
Banking University of Ho Chi Minh City
Master of Accounting -
Kaplan Business School
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