Viet Khang Tran
Springvale,VIC
Summary
Dedicated and customer-focused hospitality professional with experience in food service, customer interaction, and fast-paced environments. Skilled in delivering high-quality service across various roles, including barista, server, and fishmonger, with a strong ability to multitask, communicate effectively, and maintain high hygiene standards. Adept at handling transactions, managing inventory, and creating a welcoming atmosphere for guests. Passionate about providing exceptional customer experiences and contributing to a positive team environment. Seeking a role in the hospitality industry where I can leverage my skills to enhance service quality and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Fishmonger
Hai Trieu Seafood
02.2023 - Current
- Provided excellent customer service by assisting customers with seafood selection and cooking advice.
- Handled high-volume customer interactions in a fast-paced environment.
- Maintained cleanliness and hygiene standards in food handling and preparation.
- Processed transactions efficiently and accurately, ensuring smooth customer experience.
- Worked as part of a team to manage stock, displays, and daily operations.
- Upheld the highest standards of cleanliness throughout the department, performing daily sanitation tasks such as washing cutting boards, utensils, display cases, and work surfaces.
Server
Tian38
02.2025 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
Gloria Jeans Coffee
03.2024 - 04.2024
- Prepared and served high-quality coffee and beverages to customers.
- Provided excellent customer service in a fast-paced environment.
- Operated cash registers and handled transactions efficiently.
- Maintained cleanliness and organization of the workspace.
- Worked as part of a team to ensure smooth daily operations.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Business - Sustainability And Development
Deakin University
Melbourne, VIC12-2025
Skills
- Customer Service & Communication: Strong ability to engage with customers, handle inquiries, and provide excellent service
- Multitasking & Efficiency: Managed multiple responsibilities in fast-paced environments, from food preparation to table service
- Teamwork & Collaboration: Worked closely with colleagues in different roles to ensure smooth daily operations
- Attention to Detail: Ensured accuracy in orders, portioning, cleanliness, and product presentation
- Cash Handling & POS Operation: Processed transactions accurately and efficiently
- Adaptability & Time Management: Quickly adjusted to different roles and work environments, maintaining high performance
- Food Safety & Hygiene: Maintained cleanliness and followed health and safety regulations in food preparation and service
Languages
English
Advanced (C1)
Vietnamese
Bilingual or Proficient (C2)
Extracurricular activities
Trying to be active by playing sports (e.g., basketball, jogging, football(soccer)), and going to the gym.
Playing Sports, Going to the Gym, Outdoor Activities
I play sports like Basketball and Soccer occasionally. I also go to the gym and I like outdoor activities
Work Preference
Work Type
Part TimeInternshipContract WorkWork Location
On-SiteHybridRemoteImportant To Me
Work-life balanceCareer advancementFlexible work hoursTimeline
Server
Tian38
02.2025 - 02.2025
Barista
Gloria Jeans Coffee
03.2024 - 04.2024
Fishmonger
Hai Trieu Seafood
02.2023 - Current
Bachelor of Business - Sustainability And Development
Deakin University
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