Vignesh Mannar
Officer,Australia
Summary
Business leader with proven success in implementing best practices that enhance efficiency and sustainability across hospitality, events, and property management sectors. Expertise in asset management within commercial properties, demonstrating strong leadership and stakeholder engagement. Detail-oriented manager skilled in navigating complex, collaborative environments to drive commercial outcomes.
Overview
16
16
years of professional experience
Work History
Maintenance Manager Buildings
Crown Resorts
Melbourne, VIC
01.2024 - Current
- Reporting to the GM of Property Services, the maintenance manager of buildings oversees a wide range of activities spanning 510,000 sqm, encompassing 3 large five-star hotels, over 25 restaurants, event and conferencing spaces, retail, entertainment, and gaming at the heart of Melbourne.
- Leading a team of over 40 members, including 3 direct reports, a call center dedicated to maintenance requests, and multiple trades-qualified team members.
- Providing strategic advisory to senior executives and support to immediate team members to achieve targeted outcomes and a process-driven approach for long-term activities.
- Overseeing approximately $15M in operational expenditure with a strong financial understanding and reporting.
- Preparing business case justification packs to establish business risks and advocate for contingencies, resulting in strategic spending on capital projects up to
- 3M in FY25 under my portfolio.
- Driving procurement strategies for a suitable pool of contractors aligned with the business model, and building a framework for effective management of the contractors, including but not limited to reviewing large tender documents, KPIs, and pricing structures.
- Active management of property risk registers, advocating to senior leadership key asset and infrastructure risks that can impact business operations, and preparing for business continuity and contingency.
- Owner of a 70-member Health and Safety committee responsible for tracking health and safety incidents, reporting, and driving a culture of safety deep into property operations.
Assistant Facilities Manager
Scentre Group
02.2020 - 08.2023
- Oversaw all operational aspects of a Westfield Shopping Centre, ensuring compliance and risk management.
- Delivered safety standards through a high-performing team focused on operational excellence.
- Contributed to strategic discussions with business leaders on asset plans and capital projects.
- Managed contracts performance and procurement processes, achieving significant results across operations.
- Conducted end-to-end financial management, focusing on budget presentation and expenditure tracking.
- Presented quarterly asset performance reports during Strategic Asset Planning sessions.
- Empowered team members through talent development initiatives, enhancing engagement and career progression.
- Acted as sustainability ambassador, driving initiatives to achieve net zero targets across the portfolio.
Facilities Manager
BGIS Asia Pacific
Melbourne, VIC
10.2017 - 02.2020
- Managed day-to-day facilities operations for multi-site financial services firm across VIC, NSW, and QLD.
- Prioritized diverse facilities activities, including Essential Safety Measures and emergency procedures.
- Cultivated relationships with stakeholders, including property managers and client executives.
- Oversaw preventative and reactive maintenance, ensuring clear communication of completed work.
- Developed asset life cycle plans and monitored performance to safeguard critical environments.
- Tracked and controlled expenditures to meet financial objectives consistently.
- Engaged key stakeholders on performance metrics, financial tracking, and incident management.
- Ensured compliance with organisational policies through effective contract management and site inspections.
Hospitality Career
Park Hyatt | Stamford Plaza | Wyndham Resorts
Melbourne, VIC
03.2009 - 09.2017
- Completed Leadership Graduate Program at Hyatt APAC to enhance management skills.
- Achieved Manager of the Year 2016 and Employee of the Year 2014 at Hyatt APAC.
- Oversaw front office operations and facilities management at Park Hyatt Melbourne from January 2012 to September 2017.
- Served as Night Auditor at Stamford Plaza, Melbourne, ensuring accurate financial reporting from April 2011 to January 2012.
- Delivered exceptional guest service as Guest Services Agent at Hotel Ramada Encore, Melbourne from October 2010 to March 2011.
- Managed event operations at Huntingdale Golf Club, Melbourne, contributing to successful events during 2009-2010.
- Maintained high standards of service delivery across all roles to ensure guest satisfaction.
- Implemented process improvements in front office operations to optimize efficiency.
Education
Bachelor of Business -
Charles Sturt University
01.2010
Diploma in Operations and Facilities Management -
Property Council of Australia
Skills
- Strategic leadership
- Financial acumen
- Stakeholder engagement
- Risk and compliance
- Customer Centric
- Continuous process improvement
- Team building
- Asset management
- Project management
- Infrastructure and capital works
Websites
Accomplishments
- Manager of the year 2016 at Hyatt APAC
- Employee of the year 2014 at Hyatt APAC
- Leadership graduate at Hyatt APAC
Hobbies and Interests
- Environmental Conservation
- Food & Travel
- Carpentry
Affiliations
Environmental conservation
Gardening
Food and travel
Carpentry
References
References available upon request.
Timeline
Maintenance Manager Buildings
Crown Resorts
01.2024 - Current
Assistant Facilities Manager
Scentre Group
02.2020 - 08.2023
Facilities Manager
BGIS Asia Pacific
10.2017 - 02.2020
Hospitality Career
Park Hyatt | Stamford Plaza | Wyndham Resorts
03.2009 - 09.2017
Bachelor of Business -
Charles Sturt University
Diploma in Operations and Facilities Management -
Property Council of Australia