Summary
Overview
Work History
Education
Skills
Timeline
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Vignesh Sundaram

BIRMINGHAM GARDENS

Summary

Trustworthy and dedicated team member with 1.5 years of experience serving customers and operating register. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

10
10
years of professional experience

Work History

Crew Member

Pizza Inn
04.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Maintained a clean and organized workspace, contributing to a safe and welcoming environment for customers.
  • Contributed to increased sales by promoting in-store products and loyalty programs during customer interactions.
  • Handled cash transactions accurately, maintaining trust between the business and its clientele.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
  • Processed online transactions by operating POS system with accuracy.

Pharmacy Customer Service Representative

Raja Pharmacy
04.2020 - 02.2023
  • Enhanced customer satisfaction by providing top-notch pharmaceutical advice and addressing concerns promptly.
  • Reduced wait times with accurate and efficient prescription processing, ensuring a seamless customer experience.
  • Delivered exceptional service during high-volume periods, maintaining composure under pressure while managing multiple tasks simultaneously.
  • Contributed to increased pharmacy revenue through proactive promotion of over-the-counter products and services.
  • Expedited prescription refills with timely coordination between patients and prescribers.
  • Increased customer loyalty by providing empathetic support during challenging medical situations or treatment transitions.
  • Minimized medication errors through thorough review processes prior to dispensing prescriptions.
  • Provided proactive solutions for common customer inquiries, leading to increased satisfaction ratings.

Engineering Assistant

IM AMIS FORGINGS
12.2014 - 03.2020
  • Enhanced project efficiency by providing essential support to engineers in the design and development process.
  • Assisted with the completion of engineering projects on-time and within budget by coordinating tasks and resources effectively.
  • Improved communication between team members by maintaining accurate project documentation, including reports, schedules, and specifications.
  • Participated actively in safety training sessions to promote a safe work environment within the engineering department.
  • Increased client satisfaction rates by effectively addressing inquiries regarding technical specifications or design changes promptly.

Education

Master of Science - Materials Science And Engineering

University of Newcastle
Newcastle, NSW
02.2025

Bachelor of Science - Automotive Engineering

SRIRAM ENGINEERING COLLEGE
CHENNAI, INDIA
04.2014

Skills

  • Operating cash register
  • Customer service and assistance
  • Safety protocol knowledge
  • Inventory Restocking
  • Cleaning and sanitation
  • Order Management
  • Food and beverage preparation
  • Safe Food Handling

Timeline

Crew Member

Pizza Inn
04.2023 - Current

Pharmacy Customer Service Representative

Raja Pharmacy
04.2020 - 02.2023

Engineering Assistant

IM AMIS FORGINGS
12.2014 - 03.2020

Master of Science - Materials Science And Engineering

University of Newcastle

Bachelor of Science - Automotive Engineering

SRIRAM ENGINEERING COLLEGE
Vignesh Sundaram