Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Key Achievements
References
Timeline
Generic

Vihanas R

Kellyville,Australia

Summary

Dynamic Category Manager with proven expertise at Hyperpure by Zomato in category strategy and vendor negotiation. Skilled in data analytics and market analysis, I successfully developed strategies that increased market share and enhanced supplier relationships. Adept at leading teams and driving results, I thrive in fast-paced environments focused on growth and innovation.

Overview

8
8
years of professional experience

Work History

Category Manager

Hyperpure by Zomato
Banagalore, Karnataka
01.2023 - Current
  • Kam for the dry fruits category handling Bangalore, Hyderabad, Chennai, Mumbai and Pune
  • Coordinated with internal teams such as merchandising, operations, finance, and legal regarding category strategy implementation.
  • Provided strategic guidance on product assortment decisions across all departments within the organization.
  • Reviewed competitor activity in order to stay ahead of industry changes.
  • Led training sessions for staff members related to new products within assigned categories.
  • Developed and implemented category strategies to increase market share for assigned categories.
  • Prepared reports summarizing current market conditions and their impact on assigned categories.
  • Identified new products, vendors, and services that could benefit the organization.
  • Evaluated vendor performance on a quarterly basis to ensure quality standards were met or exceeded.
  • Conducted regular reviews of inventory levels and adjusted purchasing plans accordingly.
  • Maintained relationships with key suppliers while managing supplier portfolios effectively.
  • Utilized analytics software such as Excel, Tableau, and Power BI to track KPIs related to category performance.
  • Negotiated pricing and contracts with suppliers to maximize profits.

Relationship Manager

Udaan
Banagalore, Karnataka
05.2022 - 01.2023
  • Analyzed market trends and identified potential new customers through research activities.
  • Implemented strategies aimed at improving overall customer satisfaction levels.
  • Collaborated with internal teams to develop strategies that would increase customer engagement levels.
  • Maintained accurate records of all client interactions within the company's CRM system.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.
  • Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
  • Provided training sessions for colleagues on best practices.
  • Developed strategies to attract new customers while retaining existing ones.
  • Conducted regular client meetings to assess progress, discuss opportunities for growth, and address any concerns.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Provided ongoing support throughout the sales cycle by responding promptly to inquiries, resolving issues, and following up on requests in a timely manner.
  • Generated reports regarding customer interactions, performance metrics, and revenue goals.
  • Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Collaborated with internal teams to create customized financial solutions for clients.

Sales Officer (south Bangalore)

Udaan
Banagalore, Karnataka
11.2021 - 05.2022
  • Identified customer needs and developed customized solutions.
  • Collaborated with other departments to ensure customer satisfaction throughout the process.
  • Analyzed customer feedback to improve product offerings.
  • Generated leads through networking, cold calls, and email campaigns.
  • Maintained accurate records of all sales activities and results.
  • Prepared weekly reports summarizing current sales performance metrics.
  • Built relationships with key clients through regular contact.
  • Developed strategies to increase sales and market share.
  • Provided exceptional customer service throughout the entire sales process.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.

Assistant Sales Manager

Reliance jio
Banagalore, Karnataka
08.2021 - 10.2021
  • Managed a team of sales representatives by providing guidance, training, and support.
  • Developed pricing models that maximize profitability while meeting customer needs.
  • Prepared reports detailing performance metrics such as sales volumes and conversion rates.
  • Conducted weekly and monthly meetings to review progress against goals and objectives.
  • Provided leadership on special projects as needed to drive business growth objectives.
  • Implemented new processes for managing customer accounts and improving lead generation efforts.
  • Cultivated strong relationships with key decision makers within target markets.
  • Identified opportunities to expand existing customer base through cross-selling initiatives.

Costumer Consultant Horeca

Metro Cash and Carry India Pvt Ltd
Banagalore, Karnataka
01.2019 - 06.2021
  • Collaborated with stakeholders to define project scope, objectives and deliverables.
  • Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
  • Reviewed existing policies and procedures to suggest necessary improvements.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Evaluated existing systems and processes against industry best practices to enhance efficiency.
  • Analyzed complex information from multiple sources to identify patterns or trends.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Worked closely with human resources to support employee management and organizational planning.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Analyzed key performance indicators to identify effective strategies.
  • Implemented strategies to take advantage of new opportunities.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Hotel Intern

The Park, Bangalore
06.2017 - 10.2017
  • Worked as an intern in all the operational departments like Front Office, House Keeping, Kitchen, Restaurant and Stores.
  • Also worked in the sales department learning about day-to-day activities in sales and marketing.
  • Worked closely with specialty chefs, banquet chefs and bar tenders in turn gaining knowledge of cuisine, wine paring, cocktail making etc.

Education

Bachelors of Hotel Management -

AIMS Institute of Higher Education
Bangalore
11-2019

Skills

  • Category strategy
  • Market analysis
  • Vendor negotiation
  • E-commerce management
  • Data analytics
  • Inventory management
  • Sales forecasting
  • Supplier relationship
  • Supply chain optimization

Languages

English
Professional
Kannada
Professional
Tamil
Native/ Bilingual
Hindi
Professional
Telugu
Professional

Accomplishments

  • Founders Award at Zomato

Key Achievements

  • In Bangalore, sales increased from ₹13.93 crore to ₹21 crore, a growth of 50.75% In Hyderabad, sales went up from ₹1.26 crore to ₹4.72 crore, a growth of 274.44% In Chennai, sales grew from ₹38.87 lakh to ₹3 crore, a growth of 673.15%
  • In Bangalore, sales increased from ₹13.93 crore to ₹21 crore, a growth of 50.75% In Hyderabad, sales went up from ₹1.26 crore to ₹4.72 crore, a growth of 274.44% In Chennai, sales grew from ₹38.87 lakh to ₹3 crore, a growth of 673.15%

References

References available upon request.

Timeline

Category Manager

Hyperpure by Zomato
01.2023 - Current

Relationship Manager

Udaan
05.2022 - 01.2023

Sales Officer (south Bangalore)

Udaan
11.2021 - 05.2022

Assistant Sales Manager

Reliance jio
08.2021 - 10.2021

Costumer Consultant Horeca

Metro Cash and Carry India Pvt Ltd
01.2019 - 06.2021

Hotel Intern

The Park, Bangalore
06.2017 - 10.2017

Bachelors of Hotel Management -

AIMS Institute of Higher Education

Similar Profiles

CREATE PROFILE
Vihanas R