Summary
Overview
Work History
Education
Timeline
Generic

Vihar Patel

Sydney,NSW

Summary

Enthusiastic and dedicated Administration Officer at Nepean Hospital with aspirations to pursue a career in Health Administration. Strong skills in communication, teamwork and leadership developed through extensive experience. Well versed in administrative duties within a health setting and constantly striving to further my organisation.

Overview

4
4
years of professional experience

Work History

Executive Assistant

NSW Health
Penrith, NSW
10.2023 - 12.2023
  • Receiving and referring telephone calls and answering inquiries to facilitate service delivery.
  • Record minutes and prepare agendas for meetings within the Division as required.
  • Liaise with both internal and external customers in relation to Divisional matters.
  • Prepare briefs, correspondence, submissions and reports as required.
  • Manage the Division Executive mail and draw attention to urgent matters. Refer mail to others within the LHD as appropriate. Ensure that all mail received is dealt with promptly.
  • Coordinate work flow of documents between the clinical directorates.
  • Diary management for members of the Division Executive Unit, as required, and to ensure the optimum use of available time consistent with priorities.
  • Maintain a resubmit system and communication register to ensure the optimum use of available time, consistent with priorities.
  • Create reports, presentations, newsletters and supporting documentation to support the functional requirements of the Division.
  • Coordinate and liaise with team members in respect to reviews and reports in progress and alert Divisional Executive of responses at risk of not meeting deadlines.
  • Coordinate events, meetings or seminars as directed e.g. booking venues, arranging catering etc.
  • Preparation of documentation for meeting attendance (minimum one day in advance).
  • Prepare correspondence, submissions and reports on administrative matters and other issues as required.
  • Review all standard application forms for completion prior to submission to the Divisional Executive for approval in TRIM.
  • Coordinate and maintain TRIM record management system including regular review and advice as to outstanding actions awaiting completion by the Divisional Executive.
  • Create templates and electronic tracking systems, as required
  • Manage and maintain the Division Executive information and reporting systems and make recommendations to improve the effectiveness and efficiency.
  • Support the processing of Visiting Medical Officer (VMO) timesheets as required.
  • Prepare and update rostering using ProAct database.
  • Provide support to the VMO's relating to enquiries in relation to their claims for payment as well as monitor hours utilised against contracted hours and escalate any variation to the Surgical Divisional Manager.
  • Raise electronic requisitions and follow-up on queries.
  • Raise invoice requests using established database.
  • Service improvement and team work.
  • Contribute and participate in staff meetings
  • Undertake training and development
  • Provide professional support and supervision to administrative staff within the Division
  • Undertake other duties as reasonably directed in keeping with the purpose of position.
  • Comply with work, health and safety legislation.
  • Comply with anti-discrimination policies and practices.
  • Comply with Equal Employment Opportunity protocols.

Administration Officer

NSW Health
Penrith, NSW
04.2023 - Current
  • Ability to work autonomously with minimal direction within the scope of duties. Data collection, reporting and monitoring in relation to subspecialty services within the Department of Surgery & Anaesthetics Nepean Hospital. Book clinics, manage diary and liaise with patients, Doctors and clinic staff Ability to write reports, arrange meetings, take minutes and draft correspondence for Department Heads, Visiting Medical Officers and the Division of Surgery & Anaesthetics, as required.
  • Provide support to the Divisional Manager, Clinical Directors and Executive where required.
  • Ability to maintain medical staff roster in the Hospital system including recording of TESL, annual leave and conference leave
  • Monitoring of VMO hours in the VMoney system and liaise with VMO Processing Department, regarding issues.
  • Prepare briefings for extension of VMO hours where required.
  • Ability to maintain medical and staff roster in the HealthRoster system including recording of TESL, annual leave and conference leave
  • Ability to extract information from clinical databases and patient administration systems and manipulate as per requirements
  • Adhere to EEO policies and procedures of the hospital and comply with relevant WH&S safety requirements.
  • Assist with completion of administrative forms and processes ensuring workflow is correct and recorded in the TRIM system.
  • Preparation of standard recruitment documentation for medical recruitment including annual recruitment system and e-mercury for JMOs and standard template for Senior Medical and honorary position recruitment.
  • Provide administrative support to medical recruitment interview and post interview processes.
  • Working closely with the Executive Assistant of Surgery & Anaesthetics to ensure all other adhoc duties are met.

Founder/Manager

Smart Sync Tutoring
Beaumont Hills, NSW
01.2022 - 04.2023
  • Developed and implemented tutoring programs for students in various subjects, including Mathematics, English, and Science.
  • Managed daily operations, including client communication, scheduling, and payment processing.
  • Trained and supervised a team of tutors to ensure high-quality instruction and client satisfaction.

Research Assistant (Work Experience)

Australian Institute of Health Innovation
Macquarie, NSW
06.2021 - 12.2021
  • Assisted in research projects related to healthcare delivery and patient outcomes.
  • Conducted literature reviews and contributed to the development of reports and publications.
  • Worked collaboratively with researchers to ensure project timelines were met.
  • Developed an understanding of the importance of accurate data collection, analysis, and reporting in the healthcare sector.
  • Gained exposure to various software used for data collation, referencing, and searching.

Speciment Reception/Microbiology Lab Assistant

4Cyte Pathology
North Ryde, NSW
12.2019 - 06.2021
  • Received and processed patient specimens for laboratory testing, including microbiology, cytology and blood samples.
  • Worked collaboratively with laboratory technicians to perform laboratory tests and analyses of microbiological/blood samples.
  • Communicated effectively with healthcare professionals to report accurate test results whilst maintaining professionalism.
  • Communicated effectively with patients in a professional manner to provide information and resolve conflicts
  • Maintained accurate records of laboratory activities/results whiles adhering to laboratory safety protocols and standard operating procedures
  • Participated in continuous quality improvement programs to ensure the highest standard of laboratory testing and quality control.
  • Documented and verified patient information using laboratory information system.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Education

Bachelor of Clinical Science - Medicine, Health, And Human Sciences

Macquarie University
Macquarie Park, NSW
11-2021

Timeline

Executive Assistant

NSW Health
10.2023 - 12.2023

Administration Officer

NSW Health
04.2023 - Current

Founder/Manager

Smart Sync Tutoring
01.2022 - 04.2023

Research Assistant (Work Experience)

Australian Institute of Health Innovation
06.2021 - 12.2021

Speciment Reception/Microbiology Lab Assistant

4Cyte Pathology
12.2019 - 06.2021

Bachelor of Clinical Science - Medicine, Health, And Human Sciences

Macquarie University

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Vihar Patel