Vijay Kundu
Quality Engineering
Melbourne,Victoria
Summary
Enterprise Test & Quality Engineering Leader | Test Governance, QE Transformation & Automation | 20+ Years Global Delivery
Strategic Quality Engineering Leader with 20+ years of experience driving enterprise-scale transformation across Financial Services, Insurance, Telecom, Automotive, and Hospitality domains (including high-volume platforms supporting 10M+ annual transactions/bookings).
Proven track record of establishing and scaling Quality Engineering Functions, Test Governance Models, and Automation Frameworks for global organizations—improving Release Predictability, accelerating Time-to-Market, and reducing Production Defect Leakage.
Led large, Cross-Functional Delivery Ecosystems (50+ contributors) within Agile and DevSecOps environments, providing Programme-Level Test Leadership, Executive Reporting, Risk Governance, and End-to-End Validation across Web, Mobile, Data Platforms (DWH/ETL), SAP, and Cloud-Based Systems.
Championed modernization from traditional QA to Enterprise QE CoE Models, embedding Shift-Left Practices, API-First Automation, CI/CD Quality Gates, and Data-Driven Decision Frameworks to enhance Release Confidence and Operational Resilience.
Driving adoption of AI-Assisted Test Design, Intelligent Automation, and Engineering Capability Uplift, strengthening Quality Maturity and optimizing Testing Efficiency across global portfolios.
Overview
21
21
years of professional experience
Work History
Senior Test Manager
Fidelity International
Gurugram, India
01.2023 - 02.2026
- Led enterprise-wide Quality Engineering Chapter Strategy, defining QE Standards, Automation Guidelines, Engineering Playbooks, and Governance Models across
digital, data, and cloud-native platforms. - Drove Capability Development and Workforce Uplift, mentoring and up-skilling 30+ QE engineers in API Automation, Test Architecture, CI/CD integration, and Quality Metrics, improving overall engineering maturity.
- Established standardized Shift-Left Quality Practices, embedding Test Pyramid principles, Risk-Based Testing, and Definition of Done controls across squads to
reduce production defects by ~50–60%. - Defined and governed scalable Automation Frameworks using Selenium, Playwright, REST Assured, Cucumber BDD, and Maven, enabling reusable automation assets
across multi-tier and microservices-based architectures. - Integrated QE standards into CI/CD pipelines (Jenkins/GitLab), enforcing Automated Quality Gates, Code Coverage thresholds, and Regression Controls to support frequent, reliable deployments.
- Championed API-First and Microservices Testing Strategies, leveraging Service Virtualization and Contract Testing, increasing API automation coverage to ~70% of
regression scope. - Designed and institutionalized Non-Functional Testing Standards (Performance, Security, Resilience), embedding validation into pipelines and improving system
reliability during peak load conditions. - Implemented GenAI-assisted QE Practices (LLMs, GitHub Copilot, AI-driven test design, synthetic data generation), accelerating test case design and improving regression productivity.
- Established chapter-wide Quality Metrics Frameworks (Defect Escape Rate, DRE, MTTR, Automation Effectiveness, Release Stability Index), enabling data-driven leadership reporting.
- Partnered with Engineering, Architecture, DevOps, and Executive Leadership, influencing enterprise-level technology decisions and aligning quality strategy with
business transformation objectives. - Supported Pre-Sales and RFP Initiatives by defining QE roadmaps, automation maturity models, and ROI projections to strengthen strategic bids.
- Drove continuous improvement through structured RCA, Engineering Reviews, Retrospectives, and Community of Practice forums, optimizing testing cycles and
improving cross-team collaboration.
Program Test Manager
Fidelity International
Gurugram, India
01.2021 - 12.2022
- Defined and executed Programme-Level Quality Vision, Test Strategy, and Governance Framework for Fund Accounting, Trading, and Reconciliation platforms,
ensuring alignment across 10+ interconnected systems and 20+ releases. - Owned end-to-end Programme Test Governance, including Release Readiness Criteria, Risk Management, Entry/Exit Controls, and Go/No-Go Recommendations,
contributing to 95%+ on-time release delivery. - Provided independent oversight across Multi-Vendor and Cross-Functional Delivery Teams (50+ contributors), ensuring quality alignment to $100M+ programme
milestones and regulatory expectations. - Established structured Shift-Left and API-First Testing Practices, enabling early validation using REST Assured and Service Virtualization (WireMock), reducing
downstream integration defects by 40–50%. - Designed and governed comprehensive ETL and Data Quality Testing Strategy, covering Data Reconciliation, Transformation Validation, Incremental/Full Load
Testing, Performance (JMeter), and Security Controls. - Embedded DataOps-Aligned Testing Practices within CI/CD pipelines (Jenkins/Gitbased workflows), introducing version-controlled test assets, GDPR-compliant synthetic data, and schema validation to improve pipeline stability.
- Governed scalable Automation Frameworks (Selenium, REST Assured, Cucumber, Maven), overseeing 3,000+ automated test assets across multi-tier and API-driven
applications. - Led end-to-end Test Assurance across Component, Integration, System, Regression, Performance, UAT, and Production Readiness phases for complex financial services releases.
- Established programme-level Quality Metrics and Executive Dashboards (Defect Leakage, DRE, Automation Effectiveness, MTTR), improving transparency and
enabling data-driven decision-making. - Acted as primary quality liaison for Senior Stakeholders, Clients, and Regulatory Bodies, ensuring audit traceability, compliance adherence, and structured RAID
governance.
Portfolio Quality Engineering Leader
Workplace Investing
Gurugram, India
09.2018 - 12.2020
- Led centralized Testing / Quality Engineering Centre of Excellence (QE CoE) across Retail Investment and Pension Administration platforms, supporting digital customer journeys and core investment servicing systems for institutional and individual clients
- Defined and executed enterprise-wide Test Strategy, Governance Frameworks, and Portfolio KPIs (Test Coverage ~90–95%, Automation Coverage ~65–70% of regression scope), conducting QE Maturity Assessments and tool evaluations (BDD, Service Virtualization, Test Data Management).
- Directed End-to-End Test Planning and Execution for large-scale Cloud Migration, Data Platform Modernization, and Regulatory Transformation initiatives,
successfully delivering 10+ strategic programs. - Managed and scaled distributed QE Teams (40+ resources) across geographies, including vendor governance, workforce planning, and capability development.
Standardized QE Processes, Defect Lifecycle Management, and Executive Reporting Dashboards, improving delivery predictability and reducing production defect leakage by 40–50%. - Partnered with Product, Engineering, Architecture, DevOps, and Program Leadership to embed Shift-Left Testing Practices, risk-based coverage, and early validation within Agile delivery models.
- Integrated automation suites with Jenkins-based CI pipelines, enforcing automated build validations and quality thresholds to support frequent incremental releases.
- Oversaw Non-Functional Testing (Performance, Security, Scalability) using tools such as JMeter / LoadRunner / Security Scanning tools, ensuring platform stability during high transaction volumes.
- Championed scalable Automation Frameworks using Selenium WebDriver, Cucumber (BDD), REST Assured, increasing API and UI regression coverage and reducing manual effort significantly.
- Implemented structured Test Data Management and Service Virtualization (e.g., WireMock/CA LISA) to enable parallel testing and reduce environment dependencies.
- Established portfolio-level Quality Metrics Frameworks (DRE, Escape Rate, MTTR, Automation Effectiveness), enabling data-driven release decisions and improved audit traceability.
Test Manager
Publicis Sapient
Gurugram, India
01.2014 - 09.2018
- Led End-to-End Test Management across large-scale Hospitality (Reservations, Loyalty, Guest Experience), Telecom (Billing, CRM, Order Management – Telefonica
UK), and Automotive Data Platforms (JATO vehicle intelligence systems), delivering 30+ enterprise releases supporting high-volume global users. - Defined and executed comprehensive Test Strategy, Test Plans, and Release Readiness Frameworks across multi-domain platforms, improving release predictability and reducing delays by ~30% YoY.
- Managed Cross-Functional QA Teams (Functional, Automation, UAT, Performance) across distributed delivery models, aligning quality milestones to multi-million-dollar transformation programs.
- Partnered with Product Owners, Engineering, and Operations within Agile/Scrum environments, establishing structured Quality Gates, Risk-Based Testing, and Entry/Exit Controls, accelerating release cycles from monthly to bi-weekly.
- Established enterprise-grade Defect Management and Reporting Governance using JIRA / Confluence dashboards, reducing Production Defects and Escape Rate by 40–50%.
- Implemented scalable Automation Frameworks using Selenium WebDriver and Cucumber (BDD), automating critical UI and service workflows and reducing manual
regression effort by 50–60%. - Integrated automation suites with Jenkins-based Continuous Integration, enabling scheduled regression execution and faster build validation across multiple product streams.
- Oversaw Non-Functional Testing (Performance, Scalability, Reliability) using JMeter / LoadRunner, ensuring system stability during peak telecom traffic cycles, seasonal hospitality demand, and high-volume automotive data queries.
- Managed complex Test Environments, Test Data Coordination, and Third-Party/Vendor Integrations, improving environment stability and minimizing release
delays. - Led structured User Acceptance Testing (UAT) across business & operational stakeholders, ensuring smooth production rollouts with no Sev-1 incidents.
- Delivered executive-level Risk Reporting, Defect Trend Analysis, and Go/No-Go Recommendations, supporting informed deployment decisions and mitigating revenue and reputational risks.
Automation Test Lead
Sapient Consulting Pvt. Ltd.
Gurugram, India
12.2006 - 12.2013
- Led Test Automation Initiatives for enterprise Web and Client-Server Applications within the Telecom domain (Telefónica UK / O2 – Billing, CRM, Order Management
systems), defining automation scope and strategy to automate 300+ critical regression test cases across multiple projects, reducing delivery risks by ~30%. - Designed and maintained Keyword-Driven and Data-Driven Automation Frameworks using QTP (UFT) and early Selenium RC / Selenium WebDriver (2011+), improving regression repeatability and enabling reusable test components across telecom platforms.
- Automated Functional and Regression Test Suites for high-volume Billing and Customer Management systems, reducing manual regression effort by 50–60% and
saving significant testing cycles during major releases. - Collaborated with Development and Manual QA Teams to identify automation candidates, stabilize scripts, and improve early defect detection during integration
testing across multi-system telecom integrations. - Integrated automation suites with Continuous Integration Builds using Ant / Maven / Hudson / CruiseControl, enabling scheduled and nightly regression execution.
- Managed Automation Test Data, Telecom Test Environments, and Execution Scheduling, improving script reliability and reducing maintenance overhead in
complex multi-vendor setups. - Mentored and guided Automation Engineers and Test Analysts, establishing Coding Standards, Script Review Practices, and Framework Governance to improve longterm maintainability.
- Contributed to Release Readiness Reporting by providing automation coverage metrics, defect trends, and regression stability reports to programme stakeholders.
- Performed Cross-Browser and Compatibility Testing Automation using Selenium RC/WebDriver, ensuring stability across IE, Firefox, and early Chrome versions,
reducing post-release browser-related defects by ~40%. - Supported Performance and Batch Testing Validation by coordinating with LoadRunner teams, assisting in automation-driven data setup and validating system
behavior under peak telecom transaction volumes.
Quality Assurance Engineer
Sebiz Infotech
Mohali, India
06.2005 - 12.2006
- Analyzed Business Requirement Documents (BRD) and Functional Requirement Specifications (FRS) to design detailed Test Cases and Test Scenarios ensuring full
requirement coverage. - Performed extensive Manual Testing, including Functional Testing, System Testing, and Regression Testing for web-based and client-server applications.
- Executed Black Box Testing techniques such as Boundary Value Analysis, Equivalence Partitioning, and Error Guessing.
- Automated critical regression test cases using QTP (QuickTest Professional) to improve execution efficiency.
- Logged and tracked Defects using TestDirector / HP Quality Center / Bugzilla, ensuring proper defect lifecycle management.
- Conducted Database Testing using SQL queries to validate backend data integrity. Participated in Test Plan preparation, Test Execution Reporting, and Release Sign-off documentation under the Waterfall SDLC model.
- Collaborated with Developers and Business Analysts during Defect Triage Meetings to support timely issue resolution.
Education
Master of Computer Applications - MCA
Thapar Institute of Engineering and Technology
Patiala, India01.2005
Skills
- Quality & Test Leadership
- Enterprise test strategy & governance
- Test CoE / TCOE setup and operating models
- Quality KPIs, dashboards, risk & RAID
- Test planning and sign-off criteria
- Automation & Quality Engineering
- E2E automation: Web, API, DWH/ETL, mobile
- BDD, POM and modular automation frameworks
- Shift-left, continuous testing, DevSecOps
- Functional & basic non-functional (performance, resilience)
- Tools & Technologies
- Automation: Selenium, Playwright, Rest Assured, Cucumber, TestNG, JUnit, TestComplete, Katalon, Cypress
- CI/CD & DevOps: Jenkins, GitLab CI, GitHub
- Performance: JMeter
- Test Management: JIRA, Xray, HP ALM, Rally
- Cloud / Platforms: AWS, DataLake / DWH, ETL, SAP (Treasury, SuccessFactors, ERP)
- Leadership & Delivery
- Leading teams of 50–130 across locations
- Stakeholder & vendor management (incl CxO)
- Coaching, mentoring and capability uplift
- Change management & QA to QE transformation
- Emerging / Intelligent Automation
- GenAI for test design, code & data (Claude, GitHub Copilot, MCP)
- RPA solutions (UiPath, custom Java/Selenium components)
Certification
- SAFe 5 Agilist
- Safe 6 Certification
INDUSTRY & DOMAIN EXPERIENCE
- Financial Services – Investment Management, Retail Investments, Pension Administration, Stock Plan Services
- Telecommunications – Billing, CRM, Order Management, High-Volume Subscriber Platforms
- Automotive Intelligence – Vehicle Data Platforms, Analytics & Market Intelligence Systems
- Hospitality & Digital Commerce – Global Reservation Systems, Loyalty Platforms, High-Volume Booking Ecosystems
ADDITIONAL STRENGTHS
- Strong client and stakeholder engagement, including C-suite reporting and governance
- Customer-centric mindset with focus on production stability and risk reduction
- Experience in transition management, offshore/captive setup and scaling QE teams
Cycling
Cycling is my preferred way to stay active, explore new places, and maintain a healthy work-life balance. I enjoy both long rides and leisurely weekend trips, finding it a great way to refresh and recharge.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Senior Test Manager
Fidelity International
01.2023 - 02.2026
Program Test Manager
Fidelity International
01.2021 - 12.2022
Portfolio Quality Engineering Leader
Workplace Investing
09.2018 - 12.2020
Test Manager
Publicis Sapient
01.2014 - 09.2018
Automation Test Lead
Sapient Consulting Pvt. Ltd.
12.2006 - 12.2013
Quality Assurance Engineer
Sebiz Infotech
06.2005 - 12.2006
Master of Computer Applications - MCA
Thapar Institute of Engineering and Technology