VIJAY VATTIPROLU
Wangaratta,VIC
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Rycare Australia
Melbourne, VIC
03.2022 - 02.2025
- Conducted regular follow-up calls with customers after resolving their issues.
- Developed positive relationships with customers through friendly interactions.
- Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Resolved customer complaints promptly and efficiently.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Master of Science - Information And Communication Technology
Latrobe University
Melbourne, VIC11-2021
Skills
- Punctuality and reliability
- Retail marketing
- Multi-task management
- Team player
- Good Communication
Availability
- Full Time - Flexible
Timeline
Customer Service Representative
Rycare Australia
03.2022 - 02.2025
Master of Science - Information And Communication Technology
Latrobe University
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