Vijendra Naidoo Ramasami
Liverpool
Summary
Hard working and responsible person with years of experience working with different stakeholders at different levels. Team oriented, safety driven, together with high professionalism, makes me stand out. I am known for providing exceptional leadership and mentoring entry level starters. I also provide first class customer service and experiences through coordination of sales, process to successful delivery of orders to customers. I believe myself to be an assertive yet polite person known for his special talent drumming up new customers and retaining existing one.
Overview
13
13
years of professional experience
Work History
Supply Chain Coordinator
Livingstone International Pty Ltd
08.2023 - Current
- Collaborated with various stakeholders to facilitate smooth accomplishment of deadlines.
- Scheduled production plans according to customer needs and supply availability.
- Resolved issues through negotiations and led contract compliance and vendor performance reviews.
- Completed frequent inventory counts and resolved discrepancies.
- Managed complex equipment storage operations while effectively partnering with intermediary departments to complete projects.
- Directed product flow throughout company.
- Oversaw supply chain logistics and equipment worth over $5million
DC Manager
Livingstone International
03.2015 - 08.2023
- Manage 30+ staffs under one floor
- Interviews and inductions
- Liaising with the company’s various divisions and couriers to meet delivery deadlines
- Attending complaints from customers
- Monitor and make sure KPI and monthly target are met
- Monitoring of stock replenishment
- Manage warehouse costing, budgeting and forecasting
- Monitor all export order is done in a timely manner to meet ship deadlines
- Liaising with external stakeholders (real estate agent, trades) for maintenance
- Courier and container allocations
- Liaise with all parties involved in the import and domestic movement of stock including transport companies and freight forwarders
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Supervisor/team leader
Livingstone International
06.2013 - 03.2015
- Coordinate incoming and outgoing stock, deliveries and logistics
- Monitor stock levels and carry out periodic stock takes
- Load containers, pallets and trucks for delivery
- Staffs inductions
- Deal with return goods
- Manage dispatch whenever short of staffs
- Deal with incoming customers for pick ups
- Reply to queries via emails
- Maintain Wh&S policies throughout the warehouse
- Manage 10 staffs on floor
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standards through personal example to help each member understand expected behaviour and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Held weekly team meetings to inform team members on company news and updates.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Pick packer
Livingstone International
08.2010 - 06.2013
- Load and unload trucks
- Dispatch and receiving
- Train new staffs
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Checked packing slips and other documentation to appropriately box items requested by clientele.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Worked fast to meet assigned daily picking quotas.
- Followed safety protocols and procedures to minimize workplace accidents.
- Verified proper labelling and identification on all orders before shipment.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Education
Diploma of tourism -
Bridge business college
04.2013
Certificate 4 in Human Resources - undefined
Bridge business college
04.2011
Diploma - business studies
08.2010
School certificate - undefined
DR Regis Chaperon SSS
1998
Skills
- AND CHARACTERISTICS
- Good communication skills both written and verbal
- Extensive product knowledge
- Good leadership skills
- Friendly but professional
- Sound judgement
- Hands on individual
- Quick thinking
- Problem solving ability
- Receiving and dispatching
- Picking and packing
- Forklift diving
- Extensive use of RF scanners
- Induct and train new staffs
- Extensive inventory skills
- Ability to work alone and adapt wall as a team member
- ACHIEVEMENTS
- Got promoted 3 times and got awarded twice by the President for my performance and achievement
- Appointed as chief fire warden
- Appointed as WH&S representative
- Reduce significantly the amount of returns and complaints from customers
- Drastic increase in the amount of customers and orders
- Reduced the processing time of each order from start to finish
- Continuous Improvement Strategies
- Order and Invoice
- Inventory Counting
- International Logistics
- Inventory and Supply Control
- Inventory Accuracy
- Product Placement
- Expense Reduction
- Logistics Planning
- Personnel Counselling
- Cost Controlling
- Storage Arrangements
- Industry Networking
Timeline
Supply Chain Coordinator
Livingstone International Pty Ltd
08.2023 - Current
DC Manager
Livingstone International
03.2015 - 08.2023
Supervisor/team leader
Livingstone International
06.2013 - 03.2015
Pick packer
Livingstone International
08.2010 - 06.2013
Diploma of tourism -
Bridge business college
Certificate 4 in Human Resources - undefined
Bridge business college
Diploma - business studies
School certificate - undefined
DR Regis Chaperon SSS
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