Vikas Chandra Pandey

• Evaluated client needs and expectations from E2E ECP business perspective, establishing clear goals for each consulting engagement.
• Collaborated with cross-functional teams to successfully deliver comprehensive EC-ECP solutions for clients.
• Designed custom Payroll solutions around regional regulatory rules, shift overtime rates, time replications and dynamic amount determination, along with understanding of Spinifex reporting tool
• Managed client relationships through regular check-ins and updates on project progress.
• Enhanced communication among team members to foster collaborative and supportive work environment.
• Assisted clients in navigating complex industry challenges with strategic recommendations.
• Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
• Incepted logical combinations of SIT and UAT test cases for integration between EC, ECP and S/4HANA systems with defined KPIs

Achievements:
E2E solution delivery across 04 cross functional modules for RTAP project until SIT (ongoing project)

• Lead and manage the design, development and performance of SAP ECP system and related business data and processes.
• Focus on identifying trends across 10+ functionalities, determining root cause of problems, predicting future implications and determining solutions to drive effective business decisions
• Design and develop 03 user procedures, guidelines and documentation to support change management
• Create and manage requirements, design, configuration, testing, and support activities for core AU HCM solution

Achievements:
Implementation and delivery of ECP solution for an Australian Non-CE Private sector client with 92% KPIs fulfilled

• Business Owner for S/4H Portfolio process providing strategic direction, leadership, and program governance for H4S4; adding business value across AU and NZ country versions
• Driving initiation, preparation, and execution of strategically payroll investments, configurations, integrations across 02 solutions (includes lateral thinking, communication, and interpersonal skills)
• Ownership of 10+ portfolio investment cases, maintaining transparency, balance and reliability across ~300 ANZ customer base
• Lead 15+ end-user training via multiple workshops and roadshows providing techno- functional assistance across AU HCM features and functionalities.

Achievements:

Delivery, adoption and GO-LIVE of S.4HANA Public and Private across 05 countries for 150+ clients

• Streamlined tactical control of project budgets and reduced incurred cost by 8% - Ensuring Project Definition, Initiating, Planning, Executing, and closing projects
• Established new revenue generation stream for SAP by transforming B2C communication platform (SAP Cloud Platform Integration), thereby contributing with additional ~50K AUD per month to overall revenue
• Own and prioritize Product requirement backlog which reflects customer and user needs to achieve competitive advantage and increase value, for both On-prem and ECP customers
• Drive holistic Product Vision and Product Design by conducting 60+ customer onsite and design thinking sessions, thereby ensuring customer input into all Product definitions (including quality and performance aspects)
• Led and managed a team of 20+ SAP AU Payroll/ECP experts

Achievements:

• Delivery, adoption and GO-LIVE of Single Touch Payroll solution (STP) across ~250+ clients

• Trusted advisor for 340+ customers (includes Public/Private Sector/Concurrent Employment)
• Consulting support expert for 250+ AU business accounts - including risk assessment and escalation handling for legal changes and maintenance
• Technical design and development of 03 sub-solutions with focus on RoI, customer trust, people development, Talent Acquisition/Retention and GTM activities
• Exceeded goals through effective task prioritization, design thinking with customers, innovative business solutions and great work ethics for team
• Intensive Hands-on exposure to Schemas, Payroll configurations, payroll operations, Features and PCR

Achievements

• 70+ successful product deployments across AU customers including key business accounts like QH, ADP, Nestle, Woolworths
• Awarded for introduction of optimized process flows/tools to ensure maintenance reduction