Vikas Kumar

• Transporting crushed rock, sand, and gravel to and from specified locations.
• Operated with safety and skill to avoid accidents and delays.
• Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.

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• Delivered groceries to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes
• Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
• Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
• Enhanced customer satisfaction through timely deliveries and professional communication with clients.
• Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

• Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
• Arrived on time to customer appointments.
• Drove safely and obeyed traffic laws to avoid accidents and injuries.
• Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
• Increased customer loyalty with excellent communication skills and a professional demeanor.