Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Vikas Mali

Warradale,SA

Summary

Dedicated disability supports professionals with over 8.5 years of experience and comprehensive knowledge of NDIS working modules. Currently serving as an Acting Team Leader with proficiency in BSP planning and implementation, as well as financial reconciliation. Seeking a Team Leader role in Disability Support Services to utilize skills and experience in enhancing the quality of life for clients at supported accommodations.

Overview

8
8
years of professional experience

Work History

Support Facilitator

Anglicare SA
  • Provided support to 8 customers with disability living in supported accommodation.
  • Listened to customers' concerns and provided encouragement and support.
  • Supported individuals dealing with mental health and emotional issues.
  • Assisted customers in exploring feelings and understanding behaviors.
  • Designed safe and supportive environment for customers to discuss issues.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Collaborated with other professionals to coordinate comprehensive care for clients.

Acting Team Leader

Anglicare SA
- Current
  • Supervised team of 6 regular and multiple Agency staff members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Lead and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Promoted high standards through personal example to help each member understand expected behaviors' and standards.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Collected, arranged, and input information into database system.

Disability Support Worker

Anglicare SA
05.2015 - 12.2022
  • Developed, monitored, and updated customers' case plans while reporting adjustments
  • Educated clients, families, and caregivers on treatment needs, medication management, and financial concerns
  • Maintained and updated client records in [Software]
  • Assisted clients with daily living activities, including grocery shopping, meal planning, and cleaning
  • Collaborated with professionals to evaluate medical and physical conditions of clients
  • Advocated for clients, ensuring access to necessary healthcare, financial, and educational assistance
  • Addressed crisis situations, providing direct support and liaising for additional resources
  • Regularly assessed client needs through direct evaluations and collaboration with healthcare experts.

Education

Graduate Certificate - Nutrition

Deakin University
Victoria
12.2024

Provide First Aid - Epilepsy Awarness And Managment of Seizures

RDNS-Silverchain
Online
09.2023

Epilepsy Awareness and Emergency Medication for Seizures Certificate - First Aid

Allens Training
Online
08.2023

Certificate IV in Disability -

Jobs Training Institute
Adelaide, SA
03.2015

Dementia Care Online Certificate - Dementia Care

University of Tasmania
Online
2015

Yoga Instructor Certificate -

SVYASA Yoga University
Bangalore, Karnataka
08.2012

Bachelor of Ayurvedic Medicine and Surgery -

National Institute of Ayurveda
Jaipur, Rajasthan
07.2012

Skills

  • Comprehensive understanding of NDIS working modules
  • Role player and problem solver
  • Customers’ needs assessment while keeping customer at Centre of support
  • Ensuring healthy work environment where staffs and customers all feel safe, respected, and heard with no prejudice and bias
  • Detailed oriented for BSP planning and implementations
  • Sound understanding of duty of care
  • Emotional support & companionship
  • Crisis response
  • Analytical thinking & Cultural awareness
  • Team collaboration, guidance and motivation
  • Documentation skills
  • Medication organization
  • Daily living assistance
  • Appointment management
  • Disease management standards

Languages

English
Hindi
Punjabi
Gujarati
Sanskrit

References

Deanne Scriven

Manager, Disability Accomodation and Individual Support Service

Anglicare SA

Mo-0458601697



Sandeep Kaur

Acting Coordinator, Disability Support Services

Anglicare SA

Mo-0422878706

Timeline

Disability Support Worker

Anglicare SA
05.2015 - 12.2022

Support Facilitator

Anglicare SA

Acting Team Leader

Anglicare SA
- Current

Graduate Certificate - Nutrition

Deakin University

Provide First Aid - Epilepsy Awarness And Managment of Seizures

RDNS-Silverchain

Epilepsy Awareness and Emergency Medication for Seizures Certificate - First Aid

Allens Training

Certificate IV in Disability -

Jobs Training Institute

Dementia Care Online Certificate - Dementia Care

University of Tasmania

Yoga Instructor Certificate -

SVYASA Yoga University

Bachelor of Ayurvedic Medicine and Surgery -

National Institute of Ayurveda

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Vikas Mali