Vikas Sehgal
Glenwood,NSW
Summary
Performance-oriented and skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.
Overview
15
15
years of professional experience
Work History
Real Estate Assistant
Listed RE
07.2022 - 01.2023
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Assisted clients in home staging and overall preparation for real estate sales.process
- Maintained efficient office operations by handling errands and administrative functions.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Implemented strategies to optimize successful closing of real estate transactions.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Prepared and distributed weekly reports on real estate market trends to inform clients and agents.
Assistant Manager
Tech Assurance, Reserve Bank Of Australia
08.2008 - 06.2021
- Technical Projects (Automation) Description: Undertake activities related to testing of RTGS, SWIFT - related projects, Performance and Contingency testing of all RITS and SWIFT systems changes and assist with automation of manual test cases for regression or Performance tests using automation tools.
- Train team members, Lead from front and provide high returns on expectations.
- Responsibilities:.
- Good understanding of all Payments Systems of RBA(Reserve bank of Australia) – RITS (RTGS – Real time Gross settlement systems), SUSS, SOCS, SWIFT.
- Good understanding of COIN Network as well as SWIFT (Fin messages and File copy).
- Responsible for managing testing activities for implementation and Integration with vendor managed applications and in-house applications.
- Assist with project based tasks focused on testing of system upgrades as required.
- Work closely with IT and other area of PS to plan and co-ordinate changes and enhancements to PS systems.
- Heavily involved in Network upgrade project – Back, Middleware and Front end of department network.
- Automation of regression testing for RITS, Sterling(LVCS and LVSS), SUSS, SOCS and SWIFT using latest testing software suite from HP (Load runner, UFT and ALM).
- Test Case Management - Creating, executing, and managing test cases with or without business requirements/design docs using ALM.
- Developing test plan and strategy for SWIFT, RITS and Sterling, FSS Projects.
- Develop and maintain appropriate support procedures, user guides and other operational documentations.
- Coordination with different teams or business areas for tracking testing progress, issues founds during testing, defect triages, resolution status for open defects and open issues.
- Expert in Project planning, Handover and other useful project documents.
- Automate tests using test frameworks for all applications/systems for the department.
- Executed Failover, Connectivity and Performance tests on SWIFT and RITS server upgrade Projects.
- Writing Load test scripts using Load runner for Performance testing.
- Effective coordination between RTGS, UAT, Settlements and Operations group.
- Taking responsibility for personal development and actively seek opportunities for improvement.
- Good repo with internal and external stakeholders.
- Take leadership in training new team members, and also provide inputs in every projects of team.
- Projects completed (Automation): RITS automation, full end to end message flow test scripts for LVCS, LVSS and currently working on end to end message flow script for SWIFT.
- Completed full Sterling Automation – Workflow, Page and field and filtering scripts., SOAP Testing Tool: UFT, ALM (Quality Center), Load Runner, Jira.
QA Analyst
IBM
06.2008 - 10.2008
- Undertake activities related to testing of LANSA’s development tools with strong emphasis on the tools such as Visual LANSA and LANSA for the Web.
- Responsibilities:.
- Testing of LANSA tool on different Platforms.
- Creation & Maintenance of existing test plans.
- Experience in Information Technology using LANSA’s development tools with a strong emphasis on Visual LANSA and LANSA for the Web.
- Web designing through WAM’s.
- Possess an excellent understanding of LANSA product suite and capabilities.
- Functional, Regression, UAT testing, Performance testing to validate scalability, stability & speed.
- Automation Testing using Rational Robot (Clear quest, Test Manager).
- Result recording, reporting and analysis.
- Testing different versions of LANSA for windows base as well as system i.
- Testing involves testing of tools from i-series to windows systems, windows to Linux and wise versa.
- Testing on Virtual pc, ghost testing.
- Working, Testing Tool: Rational Robot, Clear Quest.
Senior Tester
ADP
09.2007 - 05.2008
- Undertake activities related to Functional, UAT and System testing of Payroll Software (Payforce National and Payline).
- Responsibilities:.
- Working On a payroll system for Australia and New Zealand called Payforce national (PFN) & Payline.
- Certified in Payroll systems.
- Analyze user requirements, identify omissions and errors in requirements.
- Result recording, reporting and analysis.
- Acceptance testing, Performance Testing, Stress Testing, And Load Testing.
- Web based & Java User interface testing of PFN.
- Net applications upgrading to JAVA.
Education
Assistant Agent Real Estate - Certificate of Regis
NSW Fair Trading
09.2022
Masters - Project Management
University of Sydney
Prince 2 Practioner -
06-2012
Certificate 3 in diploma financial services -
Westpac Bank
08-2007
Software Test Engineer -
SQTL PTY LTD
01-2007
Bachelor of Information Systems -
University of Ballarat
12-2006
Skills
- Communication
- Flexible Schedule
- Work Order Management
- Decision-Making
- Purchase Agreement Preparation
- Teamwork and Collaboration
- Phone and Email Etiquette
- Attention to Detail
- Property Information Filing
- Multitasking and Organization
- Project Management
- Property Maintenance
- Appraisals
- Market Research
- Lead Conversion
- Residential Real Estate
- Property Tours
- Seller Representation
Timeline
Real Estate Assistant
Listed RE
07.2022 - 01.2023
Assistant Manager
Tech Assurance, Reserve Bank Of Australia
08.2008 - 06.2021
QA Analyst
IBM
06.2008 - 10.2008
Senior Tester
ADP
09.2007 - 05.2008
Assistant Agent Real Estate - Certificate of Regis
NSW Fair Trading
Masters - Project Management
University of Sydney
Prince 2 Practioner -
Certificate 3 in diploma financial services -
Westpac Bank
Software Test Engineer -
SQTL PTY LTD
Bachelor of Information Systems -
University of Ballarat
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