VIKAS VALURI
Moncrieff
Summary
Dynamic manager with a proven track record at VS Car and Bus Hire, excelling in customer service and team leadership. Enhanced customer satisfaction through effective dispute resolution and improved marketing strategies, driving business growth. Skilled in financial management and operations, consistently maintaining a safe and organized environment while fostering strong relationships with clients and suppliers.
Overview
5
5
years of professional experience
Work History
Manager AT CAR RENTAL
VS CAR AND BUS HIRE
02.2023 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
MR BUS DRIVER
LUXURY TRANSPORT GROUP
03.2020 - 01.2025
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
Education
Bachelor in Electrical Engineering - Electrical Engineering
KL UNIVERSITY
AP INDIA04-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Documentation and reporting
- Operations management
- Customer relationship management (CRM)
- Sales techniques
- Marketing
- Business planning
- Financial management
- Emergency response
Timeline
Manager AT CAR RENTAL
VS CAR AND BUS HIRE
02.2023 - 01.2025
MR BUS DRIVER
LUXURY TRANSPORT GROUP
03.2020 - 01.2025
Bachelor in Electrical Engineering - Electrical Engineering
KL UNIVERSITY
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