Summary
Overview
Work History
Education
Affiliations
Timeline
Generic

Vikesh Venketeshan

111/160 Williamsons Road Doncaster,Victoria

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Administrator

Melbourne Pain Group
Melbourne , Victoria
05.2023 - Current
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Supported departmental activities by providing clerical assistance as needed.
  • Performed data entry tasks into computer databases from paper documents.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Responded promptly to customer complaints in a professional manner.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Manager

Dunyazad labanese Restaurant
Melbourne , Victoria
07.2018 - 09.2023
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Recruited and trained new employees to meet job requirements.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Monitored staff performance and addressed issues.
  • Maintained updated knowledge through continuing education and advanced training.

Business Analyst

Managed Services Australia
Melbourne , Victoria
09.2018 - 12.2020
  • Performed cost-benefit analysis of proposed changes to business processes.
  • Generated standard or custom reports summarizing business, financial or economic data.
  • Developed financial models and forecasts to support business decisions.
  • Improved processes and procedures to achieve key performance metrics.
  • Collected, tracked and evaluated current business and market trend data.
  • Recommended improvements to existing or proposed systems to enhance solution functionality.

Sales and Marketing Specialist

Oppizi
Melbourne , Victoria
09.2018 - 04.2019
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared detailed reports on the sales performance of products.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Identified customer needs by asking questions and advising on best solutions.

Sales and Course Advisor

Study choices Australia
Melbourne , Victoria
09.2016 - 03.2017
  • Established and enforced administration policies and rules governing student behavior.
  • Maintained up-to-date knowledge of current trends in higher education, such as online classes or hybrid programs.
  • Established contacts with employers to create internship and employment opportunities for students.
  • Provided crisis intervention to students dealing with difficult situations at school.
  • Created informational presentations for prospective students interested in pursuing a degree at the university.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Process Executive

cognizant technology solutions
Hyderabad , Telangana
03.2014 - 05.2016
  • Monitored customer feedback to ensure customer satisfaction with services provided.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Evaluated and analyzed existing processes for optimization opportunities.
  • Gathered, input, and processed client paperwork to facilitated actions
  • Assisted senior management in developing strategies for improving overall productivity levels.
  • Pitched in to help with office tasks during busy periods and staff absences.

Education

Master of Technolgy - Enterprise Systems

Federation University
Melbourne, VIC
08-2020

Bachelor of Science - Biotechnology

Bhavans
Hyderabad India
01-2016

High School Diploma -

K V Bolarum
Secunderabad
03-2012

Affiliations

National Soccer Player In india.

Represented University level , state level, national level. Trained kids in Port melbourne as well.

Reference : Available upon Request

Timeline

Administrator

Melbourne Pain Group
05.2023 - Current

Business Analyst

Managed Services Australia
09.2018 - 12.2020

Sales and Marketing Specialist

Oppizi
09.2018 - 04.2019

Manager

Dunyazad labanese Restaurant
07.2018 - 09.2023

Sales and Course Advisor

Study choices Australia
09.2016 - 03.2017

Process Executive

cognizant technology solutions
03.2014 - 05.2016

Master of Technolgy - Enterprise Systems

Federation University

Bachelor of Science - Biotechnology

Bhavans

High School Diploma -

K V Bolarum

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Vikesh Venketeshan