Soccer
Martial Arts
Marvel Movies and Comics
Cooking
Video games
Spending time with family and friends
Viki Filipovska
Summary
Dynamic and results-oriented professional with experience at McDonald's Restaurant Dapto, where I excelled in customer service and multitasking. Demonstrated exceptional teamwork, collaboration, and problem-solving skills, significantly enhancing customer satisfaction and operational efficiency. Proficient in cash handling and committed to maintaining high-quality standards.
Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's Restaurant Dapto
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Year 10 Certificate -
Warrawong High School
12-2024
Duke of Edinburgh
01-2024
First Aid
01-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Customer engagement
- Attention to detail
Accomplishments
Duke of Edinburgh Award
Volunteering award at Farmborough Road primary school
First Aid certificate
Novotel North Wollongong for hospitality Fire and rescue certificate
Green connect Farm volunteering
Martial Arts - Yellow Belt
Interests
Timeline
Crew Member
McDonald's Restaurant Dapto
06.2024 - Current
Year 10 Certificate -
Warrawong High School
Duke of Edinburgh
First Aid
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