Summary
Overview
Work History
Education
Skills
Interests
Skills and hobbies
Timeline
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Vikkhi Hillyer

Vikkhi Hillyer

Summary

Dynamic entrepreneur with a proven track record at Muses of Mystery Pty Ltd, excelling in customer relations and small business operations. Spearheaded strategic initiatives, boosting customer satisfaction and fostering a culture of teamwork. Expert in business planning and negotiation, achieving significant brand growth through innovative marketing and robust relationship building.

Overview

2025
2025
years of professional experience

Work History

Owner

Borne in Melbourne

Co-owner

Muses of Mystery Pty Ltd
11.2011 - Current
  • Retail sales and stock management
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Established foundational processes for business operations.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Networked with other businesses and customers to increase sales opportunities and contacts.

Co-owner

Muses of Mystery Pty Ltd (Daylesford)
03.2021 - 03.2023
  • Established sister shop in Hepburn Springs
  • Retail and services
  • Stock control and production
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Developed a strong company culture, fostering teamwork and collaboration among staff members.

Education

Bachelor of Arts - FASHION

RMIT
MELBOURNE
01-1980

Skills

  • Retail sales
  • Achieving budgets
  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Business Planning
  • Consulting
  • Negotiation
  • Product branding
  • Tarot and palmisry reading
  • Counselling
  • Reiki master

Interests

I am passionate about a wide range of subjects from nature, world events, music, travel, genealogy, tarot and fashion

The world continues to inspire and assisting people in a retail setting is fun and profitable! I love to talk to customers, hear their stories and assist them in their selection

I see fashion as a confidence booster, allowing folk to feel good and alive!

  • Growing herbs, vegetables, or fruits in home gardens Using these natural ingredients in products
  • Gardening

Skills and hobbies

Over the past 13 years i have hosted and taught workshops on a wide array of subjects from empowering yourself to tarot reading to the importance of ritual and magic.

Of a fashion background I 

  • sew, make patterns, design, knit, crochet, weave,
  • use natural materials to make magical products
  • blend essential oils into beauty products
  • candlemaking
  • blacksmithing
  • ceramics and pottery
  • traditional arts and crafts
  • work with children making magic

I write and blog regularly and manage/contribute to social media and websites

Timeline

Co-owner

Muses of Mystery Pty Ltd (Daylesford)
03.2021 - 03.2023

Co-owner

Muses of Mystery Pty Ltd
11.2011 - Current

Owner

Borne in Melbourne

Bachelor of Arts - FASHION

RMIT
Vikkhi Hillyer