Summary
Overview
Work History
Education
Skills
Quote
Certification
Timeline
CustomerServiceRepresentative
Vikram Paladugu

Vikram Paladugu

Software Testing Professional

Summary

Experienced Test Lead and Test Manager with over 10 years of experience in the software development industry. Skilled in leading and managing testing teams, developing, and implementing test strategies, and automating testing processes. Experienced in testing UI and microservices using automation frameworks. Holds certifications in Professional Scrum Master 1 and Professional Scrum Product Owner 1 from Scrum.org and AWS Certified Cloud Practitioner from Amazon Web Services (AWS).

Overview

16
16
years of professional experience
3
3
Certifications

Work History

Test Lead (Contract)

Mercury
Auckland
04.2023 - Current
  • Worked on API testing using Postman
  • Created a POC for UI automation using PLaywright (Microsoft)
  • Worked on Web UI testing using Browser Stack
  • Worked on Sitecore (Content Management System) for publishing content in the QA environment

Test Lead (Contract)

Southern Cross Health Society
Auckland
06.2021 - 03.2023
  • Led the testing approach for testing microservices using C# automation framework for Southern Cross Health Society
  • Proficient in SQL, with experience in querying databases using MySQL
  • Implemented best practices for test automation and continuous integration using Azure DevOps to improve the overall testing process
  • Worked on performing performance testing using Apache JMeter, resulting in increased system efficiency and improved user experience
  • Worked closely with development and business teams to align testing activities with project goals and timelines.

Test Practice Manager

Kiwiplan NZ
Auckland
10.2019 - 06.2021
  • Managed a team of test analysts and ensured delivery of high-quality testing solutions for Kiwiplan NZ
  • Developed and implemented test strategies, test plans, and test cases to ensure timely and budget-friendly project delivery
  • Worked closely with stakeholders to understand their needs and helped implement Agile methodologies for improved project delivery
  • Guided the team in establishing the Test Complete Framework for Desktop Applications including framework maturity using Jenkins for CI/CD integration
  • Coaching and Mentoring:
  • Developed a training plan for the team,
  • Established the Test Guild for collaboration and learning

Test Manager

SKY TV New Zealand
Auckland
08.2014 - 10.2019
  • Managed a team of testers to deliver high-quality software solutions for SKY TV New Zealand
  • Collaborated with project managers and stakeholders to ensure that testing was integrated into the software development lifecycle
  • Implemented best practices and processes to improve the efficiency and effectiveness of the testing process
  • Ensured team follows automation best practices by reviewing the PR process
  • Evaluated new automation tools and conducted POC's
  • Contract and Vendor Management
  • Prepare Schedule of Events (Implementation / Go Live Activities)
  • UAT test management including testing with third party
  • Preparing QA reports for directors and stakeholders
  • Hiring, Mentoring & Training:
  • Performance Review Appraisals
  • Coaching individuals on setting performance goals
  • Conducted personal development training sessions with the team (Brownbag session, Bleeding edge)
  • Cost Management:
  • Estimation, Budgeting, Forecasting
  • Key Achievements:
  • Highly commended by Technology Director for establishing the automation framework for STB using STB Tester with Python
  • Designed the Test Automation lab for STB's and Companion Apps testing.

Test Lead (Other Roles Held at SKY TV)

SKY TV
Auckland
01.2013 - 07.2014

As a Test Lead I was responsible for creating and implementing test plans, defining test strategies, coordinating with developers and stakeholders, identifying and documenting defects, and ensuring that all testing activities are completed on time and within budget. I also provided guidance to the testing team, sets testing priorities, and communicated test results and status to the project team and management. Additionally, I was also responsible for managing the testing environment, test data, and testing tools, as well as continuously improving the testing process and ensuring that best practices are followed.

Senior Test Analyst (Other Roles Held at SKY TV)

Sky TV New Zealand
Auckland
01.2012 - 12.2012

Responsible for creating and executing test cases, identifying and documenting defects, and ensuring that all testing activities are completed on time and within budget. Also closely worked with developers and business analysts to understand the requirements and design of the software, and provided guidance and feedback to the testing team.

Test Analyst (Other Roles Held at SKY TV)

Sky TV New Zealand
Auckland
01.2010 - 01.2012

Responsible for testing software applications to ensure that they meet quality standards and user requirements. This includes creating and executing test cases, identifying and documenting defects, and ensuring that all testing activities are completed on time and within budget. Was also responsible for communicating test results and status to the project team and management, and participating in the release of the software to production.

Test Analyst | Author

Software Corporation
Auckland
11.2008 - 12.2009
  • Worked on software testing projects for Author-it Software Corporation and ensured high-quality software solutions were delivered
  • Developed and executed test cases, identified and reported defects, and worked closely with development teams for resolution
  • Used Test Complete for Test Automation of the Desktop Application
  • Maintaining test SQL server/server express databases for testing
  • Using Microsoft SharePoint as the repository for manual test cases and Subversion ‘SVN' for the automated test cases
  • Using Sugar CRM for reporting and maintaining bugs/support calls Projects/ products involved

Test Analyst

Provenco Cadmus
Auckland
10.2007 - 11.2008
  • Conducted testing activities for multiple software projects and ensured successful delivery of projects
  • Analysed test results and provided regular reports to stakeholders
  • Managed planning and estimation of testing and time required
  • Creating the detailed test plans, test cases and executing it
  • Reporting and assigning bugs using FogBugz
  • Preparing the release documents and liaise with the vendors Projects involved
  • ANZ: Firmware for the terminal
  • IPPOS: Comms module for the latest release
  • CP03/CP04: Pinpads for the terminal
  • SyncroPlus: PC based EFTPOS application.

Technical Support Executive

Woosh Wireless, Auckland
11.2006 - 10.2007
  • Participated in client/server & web testing, and cross browser testing
  • Troubleshooting and configuring COM Ports, TCP/IP - Internet Protocols
  • Diagnosing network connectivity problems with Ping, traceroute to test services
  • To provide Support for LAN, WAN, and web settings
  • Performing speed tests, Isolation tests to resolve the broadband issues.

Education

B.Sc. - Computer Science

Kakatiya University

Post Graduate Diploma - Computing

Unitec Institute of Technology

Skills

    Automated Test Development

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Quote

I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Certification

AWS Certified Cloud Practitioner - Amazon Web Services (AWS) - Issued Oct 2020 – Expires Oct 2023

Timeline

Test Lead (Contract)

Mercury
04.2023 - Current

Test Lead (Contract)

Southern Cross Health Society
06.2021 - 03.2023

AWS Certified Cloud Practitioner - Amazon Web Services (AWS) - Issued Oct 2020 – Expires Oct 2023

10-2020

Test Practice Manager

Kiwiplan NZ
10.2019 - 06.2021

Professional Scrum Product Owner scrum.org Issued Jul 2019 Credential ID 431950 1

07-2019

Professional Scrum Master 1 scrum.org - Issued Jun 2019 Credential ID 424627

06-2019

Test Manager

SKY TV New Zealand
08.2014 - 10.2019

Test Lead (Other Roles Held at SKY TV)

SKY TV
01.2013 - 07.2014

Senior Test Analyst (Other Roles Held at SKY TV)

Sky TV New Zealand
01.2012 - 12.2012

Test Analyst (Other Roles Held at SKY TV)

Sky TV New Zealand
01.2010 - 01.2012

Test Analyst | Author

Software Corporation
11.2008 - 12.2009

Test Analyst

Provenco Cadmus
10.2007 - 11.2008

Technical Support Executive

Woosh Wireless, Auckland
11.2006 - 10.2007

B.Sc. - Computer Science

Kakatiya University

Post Graduate Diploma - Computing

Unitec Institute of Technology
Vikram PaladuguSoftware Testing Professional