Vikram Rathi

I am an upbeat Customer Service professional with extensive background in marketing environments. Well-spoken and friendly with excellent problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. Expertise in using verbal communication to diffuse escalated situations. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in Marketing industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.