Vikram Singh

A Challenging position in an organization where I can draw upon my strength to give proper satisfaction & meet with hard work & determination. To work in a challenging atmosphere by exhibiting my skills with at most sincerity and dedicated smart work for the growth of your esteemed organization along with mine.

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

• Report to outlet Captain. Ensure smooth service, delivery of services as per schedule & manage activities.
• Manage Food & Beverage Outlets and day-to-day operations within budgeted guidelines and to the highest standards levels.
• Working with the chef to determine menu plans on a daily basis, for special events or occasions for groups or parties.
• Provide effective leadership to the Food & Beverage teams to ensure targets are met and exceeded both for the hotel and for team member development goals.
• Monitors budgets for optimize sales and contain costs.
• Identify customers’ needs and respond proactively to all of their concerns.
• Evaluate levels of guest satisfaction with a focus of on continuous improvement.
• Coordination between other departments.
• Manages physical inventory verification with inventory taken on a monthly basis.
• Comply with hotel security, fire regulations and all health and safety regulations.
• Maintaining relationships with guests and employee.
• Materializing banquet enquiries.
• Meeting the corporate clients and getting the indoor/outdoor functions for the hotel by finalizing menu and rate.
• Planning and implementing procedures for banquet functions.
• Maintains various reports i.e., log book, inventory, cover register, guest check analysis etc.
• Maintaining Food & Beverage outlets record.
• Sale analysis by preparing M.I.S. report.
• Deputize as an Operation Manager in their absence.
• Perform all other duties as assigned by General Manager.

• Completed six month industrial training HOTEL GOLDEN TULIP [AMRITSAR].
• Completed six month Job training HOTEL CITY PARK [DELHI].
• Six month worked in HOTEL BEST WESTERN [AMRITSAR] ( As a senior steward).
• Six month worked in HOTEL GYMKHANNA CLUB [JALANDHAR] (As a senior steward).
• One year worked in HOTEL ASHOKA THE GREAT GROUP DWARAWATA [KARNATAKA] ( As a tr. Captain)
• Six month worked in HOTEL STANDARD INTERNATIONAL [PATHANKOT] ( As a captain).
• One year worked in THE BREW ESTATE CLUB [PATHANKOT] ( As a captain).
• One year worked in CLUB TROPICANA [JALANDHAR] ( As a senior captain).
• Six month worked in HOTEL LAMP INN [PANCHKULA] ( As a senior Captain)
• Six month worked in HOTEL MAXWELL LA SILVER LEAF [NAWASEHAR] ( As a senior captain).
• Six month work at in HAVELI [ AMRITSAR] ( As a Restaurant Manager)
• Now recently worked in HOTEL GRAND PLAZZO [ LUDHIANA ] ( As a Restaurant Manager).