Vikranth Chindanoori
Salisbury,SA
Summary
Dynamic technology professional with extensive experience leveraging cutting-edge technologies to tackle complex challenges. Strong proficiency in coding, networking, routing, and switching. Dedicated to developing integrated systems and innovative products that align with client specifications and drive operational excellence. Passionate about technological advancements and committed to delivering high-quality solutions that consistently exceed expectations. Eager to apply expertise in creating impactful and efficient systems that adhere to industry standards and foster organizational growth.
Overview
1
1
Certification
Work History
Assistant Fibre Technician
Telcotech
Adelaide, SA
04.2025 - Current
Installation and Maintenance: Installing and maintaining fibre optic cables for internet and phone networks. Troubleshooting: Diagnosing and resolving technical issues related to fibre optic systems.
Testing: Using testing equipment to assess the integrity and performance of fibre optic networks.
Field Work: Working outdoors in various environments, often requiring outdoor skills.
Certifications: Possessing relevant certifications, such as a Certificate in Telecommunications Cabling, is often beneficial.
As a Fibre technician I play a crucial role in ensuring reliable communication systems, making them essential in the telecommunications industry.
Customer Support Officer
Woolworths
- Current
- Performs Routine technological systems support.
- Maintenance and testing for proper upkeep of systems.
- Troubleshoots and resolves general system hardware, software and network failures and conflicts.
- Keep computer systems running smoothly and ensure users get the maximum benefit from them.
- Install and Configure computer hardware operating systems and applications.
- Monitor and maintain computer systems and networks talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults replace parts as required.
- Rapidly establish a good working relationship with customers and other professionals’ software developers.
- Test and evaluate new technology and conduct electrical safety checks on computer equipment.
- Responsibilities
Project Designer
Krest Technologies
- Database Management, creating reports and Presentations, updating all timesheets on it, utilizing MS Excel.
- Supporting projects/teams with well-defined planning and delivery management using Agile Methodology
- Engaging with clients to identifying key issues and resolving them by developing strategy
- Maintaining and organizing staff according to client needs
- By using Phase Method, we can meet client requirements before deadlines and had "achievement of track record"
- Responsibilities
Technical Analyst
Wipro
- Managing and resolving issues generated on Google Maps
- Applying Agile Methodologies for output execution
- Utilizing tool Atlas to make necessary actions and edits on "Google maps"
- Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
- Educated clients on account services and resolved client inquiries regarding statement information and account balances
- Assigned tasks, reviewed performance and devised improvement plans or corrections
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responsibilities
Education
Master of Information Technology - Networks & Information Security
Charles Stuart University
Bachelor of Engineering - Electrical & Electronics
M.R. Institute of Engineering and Technology
Skills
- Understanding of telecommunication systems
- Knowledge on Fibre Optics, Testing and Testing equipments
- Skilled in desktop and mobile operating systems
- Microsoft 365 administration
- Experience with network configurations
- Service desk ticketing management
Accomplishments
- Independently designed and developed quality designs for small projects and subsystems.
- Resolved product issue through consumer testing.
Certification
- Certification in Network Security
- Certification in Master of Information Technology
- Pursuing-AZ 400 to be certified for an expert level
- Pursuing CCNA 200-301 Certification
Languages
Hindi
Professional Working
Telugu
Full Professional
Timeline
Assistant Fibre Technician
Telcotech
04.2025 - Current
Customer Support Officer
Woolworths
- Current
Project Designer
Krest Technologies
Technical Analyst
Wipro
Bachelor of Engineering - Electrical & Electronics
M.R. Institute of Engineering and Technology
Master of Information Technology - Networks & Information Security
Charles Stuart University
Personal Attributes
- Reporting and written communication skills - Produced weekly reports of group activities, typically including the meeting agenda, minutes, outcomes, and tasks worked on by each member in a university project.
- Problem solving and use of initiative - Ability to make informed decisions and take ownership in providing solutions to customers while working in the Business Sector.
- Quick learning ability - Demonstrated a high aptitude for learning new skills and handling technical difficulties in an efficient and prompt manner through utilizing analytical skills and critical thinking.
- Effective communication - Cultivated language and communication skills through contact with people from around the world during the time at university. Learned to use nonverbal and verbal communication to overcome communication and language barriers.