Vikranth Rao Aluri
Clayton South,VIC
Summary
Results-driven Retail Store Manager with over 4 years of experience in retail management, leading high-performing teams, optimizing sales, and delivering excellent customer service. Proven track record in increasing store profitability, improving team efficiency, and ensuring smooth daily operations and seeking to leverage my experience to contribute to the success of the organisation as a Retail Store Manager.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
United Bentleigh East-Pie Face
Bentleigh East, Victoria
02.2021 - Current
- Recruiting, training, supervising and appraising staff
- Setting staff targets, motivating them and reviewing their progress
- Maintaining In-store Baking standards
- Ensuring Food safety compliance and quality through out the daily operations
- Dealing with customer queries and Car wash complaints.
- Overseeing pricing and stock control
- Maximising profitability and meeting sales targets
- Ensuring compliance with health and safety legislation
- Preparing promotional materials and displays monthly.
Assistant Store Manager
Caltex Apollo Bay
Apollo Bay, Victoria
08.2019 - 12.2020
- Drive store performance to achieve targets, while controlling costs and losses.
- Contribute to all aspects of the store, including serving customers and stacking shelves.
- Manage and oversee the training and development of your team.
- Order and maintain stock availability.
- Ensure the health and safety of all Team Members and customers are met
- Manage the financial performance of the store.
Customer Service Representative
WoolWorths Geelong
Geelong, Victoria
09.2017 - 12.2019
- Customer Engagement
- Checkout Operations
- Problem Resolution
- Front-End Presentation & Maintenance
- Bagging & Packing
- Security & Loss Prevention
- Team Collaboration
Education
Master of Science - Electrical And Renewable Energy
Deakin University
Geelong, VIC06-2019
Bachelor of Science - Electrical, Electronics and Communications Engineering
SRM UNIVERSITY
INDIA04-2016
Skills
- Staff recruitment
- Financial management
- Inventory control
- Sales forecasting
- Customer service
- Effective communication
- Strategize business plans
- Hiring and onboarding
Certification
- Certificate 4 in Business Management
- Certification in a Workplace First Aid course
- Completed Food Safety Supervisor course ( Level 1 and Level 2)
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Store Manager
United Bentleigh East-Pie Face
02.2021 - Current
Assistant Store Manager
Caltex Apollo Bay
08.2019 - 12.2020
Customer Service Representative
WoolWorths Geelong
09.2017 - 12.2019
Master of Science - Electrical And Renewable Energy
Deakin University
Bachelor of Science - Electrical, Electronics and Communications Engineering
SRM UNIVERSITY
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