Vilar Martani
Beaconsfield,VIC
Summary
Proven to excel in fast-paced environments, I significantly enhanced guest satisfaction at Row Your Boat by leveraging my expertise in customer service and cash handling. My ability to foster warm relationships and efficiently manage sales transactions resulted in commendable feedback and a notable increase in repeat clientele.
Overview
3
3
years of professional experience
Work History
Cook's Assistant
Row Your Boat
Berwick
03.2023 - Current
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared food orders to support waitstaff and other team members.
Restaurant Waiter
Row Your Boat
Berwick, VIC
03.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
No Degree -
St Francis Xavier
Beaconsfield, VIC11-2025
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Cash handling
- Food presentation
- Cross-selling and upselling
- Food preparation knowledge
- Food service promotion
- Beverage refills
Languages
Arabic
Elementary
Timeline
Cook's Assistant
Row Your Boat
03.2023 - Current
Restaurant Waiter
Row Your Boat
03.2022 - Current
No Degree -
St Francis Xavier