Vildana Mitevski
Summary
A Dedicated Talent Acquisition Specialist with a strong background in customer service, combining the art of finding exceptional talent with the science of delivering unparalleled client experiences. Proven track record of successfully identifying, engaging, and acquiring top-tier candidates across diverse industries.
Overview
3
3
years of professional experience
Work History
Talent Acquisition Specialist
Assetlink Services
, VIC
04.2022 - Current
- Managing a portfolio of over 80 sites based in VIC, SA & NSW
- Client Portfolio including GPT, Scentre Group QIC and more
- Sole Based recruiter for retail sites such as Melbourne Central, Westfield and more
- Spearheaded end-to-end recruitment processes, collaborating closely with hiring managers to understand their needs and ensure efficient, timely hires
- Conducted thorough candidate interviews, assessments, and reference checks to evaluate qualifications, culture fit, and job readiness
- Acted as a brand ambassador, maintaining a positive candidate experience and representing the company professionally at job fairs and industry events
- Utilized multiple sourcing strategies, including online job boards, social media, employee referrals, and direct outreach, to identify, engage, and attract high-quality candidates
- Communicate regularly with HR department to get a clear view of company’s hiring needs and organizational goals.
- Negotiated employment offers with selected candidates.
- Prepared offer letters for successful candidates.
- Ensured compliance with federal, state, and local employment laws and regulations throughout the recruitment process.
Guest Service Desk
Assetlink Services/ GPT Melbourne Central Shopping Centre
, VIC
03.2021 - 04.2022
- Managed the front desk area, including phone calls and walk-in customer requests
- Resolve and investigates all customer complaints and provides customer feedback
- Making sure I had a strong knowledge of the retail sites Melbourne Central housed as I was the first point of contact with the general public
- Assist marketing department with ongoing events and promotions
- Provide first line information assistance to all the centre’s retailers
- Scooter escorts, attend incidents, check on status of our facilities
- Responsible for customer lost property (clearing items up every 3 months, donating to charity)
- Responsible for the collection of GPT’S Parcels.
- Collaborated with other staff members to ensure efficient service delivery throughout the facility.
Education
High School Diploma -
Princess Hill Secondary College
VICSkills
- Recruitment planning
- Talent management
- Pipeline Maintenance
- Data-driven decision-making
- Procedure Compliance
- Excellent Communication
- Microsoft Office
- Elmo & PageUp System knowledge
- Concierge support
Timeline
Talent Acquisition Specialist
Assetlink Services
04.2022 - Current
Guest Service Desk
Assetlink Services/ GPT Melbourne Central Shopping Centre
03.2021 - 04.2022
High School Diploma -
Princess Hill Secondary College
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