Vilma Aia
Brisbane,QLD
Overview
2025
2025
years of professional experience
Work History
Store Team Member
Runik Polynesian Town
- Greeted each customer to the store and offered assistance if needed
- Handled pricing on store items
- Assisted customers in finding products to meet their needs, enhancing shopping experience.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves well stocked.
- Used cash register to tally purchases, collect payment and execute fast and friendly check out experiences.
Christmas Casual
Decjuba
11.2024 - 02.2025
- Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
- Greeted, welcomed and offered immediate assistance to store customers.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Kept the store tidy and clean
- Unpacked deliveries, stocked shelves and arrange displays
- Handled returns and exchanges efficiently while maintaining an empathetic approach toward dissatisfied customers.
Full-time missionary
Church of Jesus Christ of the Latter-day Saints
01.2023 - 08.2024
- Helping people know more about the church organization, sharing uplifting messages, answering questions and helping them find interest
- Gave free service to people such as mowing lawns, baking, cleaning and cooking
- Supervised and trained new missionaries
- Led groups of 15-20 missionaries
- Conducted training meetings and kept track of weekly reports
Team Member
Officeworks
09.2020 - 12.2022
- Greeted customers with a genuine smile as they enter into the store
- Assisted customers with finding items, answering questions and inquiries
- Assisted with sales orders, returns and exchanges
- Monitored customer activity and provided security to ensure safety of all including workers
- Handled customer complaints and provided resolutions
- Sorted and stocked merchandise according to store layout and product placement
Casual
McDonalds Richlands
05.2019 - 08.2020
- Maintained clean, sanitized and well-organized food preparation zones
- Pleasantly and courteously interacted with customers to deliver quality service
- Checked completed orders for accuracy and bagged meals for easy carrying
- Operated as a full-service food provider in establishments by taking orders, preparing meals and collecting payments
- Wiped counters, and sanitized equipment to maintain clean food prep and dining areas
Education
Certificate - workplace and health safety
Centenary State High School
Certificate - Active Volunteering
Centenary State High School
Certificate - First Aid
Centenary State High School
Certificate II - skills for work and vocational
Centenary State High School
Certificate III - HEALTH SERVICES ASSISTANCE
Mater Educations
Certificate II - Business
Centenary State High School
01.2020
Skills
- Fluent in Samoan language
- Time Prioritisation
- Ambition
- Self-motivation
- Enthusiasm
- Team player
- Flexible
- Positive attitude
Languages
English
Native or Bilingual
Samoan
Native or Bilingual
Timeline
Christmas Casual
Decjuba
11.2024 - 02.2025
Full-time missionary
Church of Jesus Christ of the Latter-day Saints
01.2023 - 08.2024
Team Member
Officeworks
09.2020 - 12.2022
Casual
McDonalds Richlands
05.2019 - 08.2020
Certificate - Active Volunteering
Centenary State High School
Certificate - First Aid
Centenary State High School
Certificate II - skills for work and vocational
Centenary State High School
Certificate III - HEALTH SERVICES ASSISTANCE
Mater Educations
Certificate II - Business
Centenary State High School
Store Team Member
Runik Polynesian Town
Certificate - workplace and health safety
Centenary State High School
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