Summary
Overview
Work History
Education
Skills
Personal Information
Personal Qualities
Availability
Languages
Timeline
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Vi Loc Lu

Lane Cove,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Allrounder / Barista

Old Quarter Cafe
06.2021 - Current
  • Customer service, Coffee machine operations, Food safety and hygiene, Stocks administration and management, Kitchen operations
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Team Member

Coles
03.2022 - 02.2023
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Team Member

Bakers Extra
11.2020 - 07.2022
  • Assisted with inventory counts and stocking of merchandise.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Safely and securely loaded items to prevent damage during transport.

Team Leader

Hungry Jack's
06.2019 - 04.2021
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Held weekly team meetings to inform team members on company news and updates.

Kitchen Hand

Crystal Palace
03.2018 - 01.2020
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Diploma - Hospitality Management

Lan-Grove Office Training Centre Pty Ltd
Haymarket, NSW
03.2026

Certificate IV - Commercial Cookery

Lan-Grove Office Training Centre Pty Ltd
Haymarket, NSW
09.2025

Skills

  • Technology problem solver
  • Great communication
  • Manual handling and stocking skills
  • Effectively teamwork
  • Fast learner
  • Ability to work under pressure
  • Multi-tasking
  • Good organization

Personal Information

Date of Birth: 06/16/2001

Personal Qualities

  • Honest
  • Flexible
  • Willing to learn new things
  • Punctual
  • Self-control
  • Good-observation
  • Friendly and outgoing

Availability

Monday Friday: anytime or negotiate if needed

Languages

Vietnamese
Native or Bilingual

Timeline

Team Member

Coles
03.2022 - 02.2023

Allrounder / Barista

Old Quarter Cafe
06.2021 - Current

Team Member

Bakers Extra
11.2020 - 07.2022

Team Leader

Hungry Jack's
06.2019 - 04.2021

Kitchen Hand

Crystal Palace
03.2018 - 01.2020

Diploma - Hospitality Management

Lan-Grove Office Training Centre Pty Ltd

Certificate IV - Commercial Cookery

Lan-Grove Office Training Centre Pty Ltd

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Vi Loc Lu