Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

VIMAL ALIAS

Ballarat,VIC

Overview

2
2
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE REPRESENTATIVE

Hepburn Bathhouse & Spa
02.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.

OFFICE ASSISTANT AND GENERAL HAND

MICRO PRECISION MANUFACTURING
02.2022 - 06.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Education

MBA -

Federation University Australia
Ballarat, VIC
11.2023

Bachelor of Commerce - Finance

CALICUT UNIVERSITY
03.2019

Skills

  • Complaint Resolution
  • Call Management
  • Scheduling
  • Information Security

Certification

First Aid and CPR

Working with Children

References

On Request

Timeline

CUSTOMER SERVICE REPRESENTATIVE

Hepburn Bathhouse & Spa
02.2023 - Current

OFFICE ASSISTANT AND GENERAL HAND

MICRO PRECISION MANUFACTURING
02.2022 - 06.2022

MBA -

Federation University Australia

Bachelor of Commerce - Finance

CALICUT UNIVERSITY

First Aid and CPR

Working with Children

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VIMAL ALIAS