VIMAL ALIAS
Ballarat,VIC
Overview
2
2
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE REPRESENTATIVE
Hepburn Bathhouse & Spa
02.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
OFFICE ASSISTANT AND GENERAL HAND
MICRO PRECISION MANUFACTURING
02.2022 - 06.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
MBA -
Federation University Australia
Ballarat, VIC11.2023
Bachelor of Commerce - Finance
CALICUT UNIVERSITY
03.2019
Skills
- Complaint Resolution
- Call Management
- Scheduling
- Information Security
Certification
First Aid and CPR
Working with Children
References
On Request
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Hepburn Bathhouse & Spa
02.2023 - Current
OFFICE ASSISTANT AND GENERAL HAND
MICRO PRECISION MANUFACTURING
02.2022 - 06.2022
MBA -
Federation University Australia
Bachelor of Commerce - Finance
CALICUT UNIVERSITY
First Aid and CPR
Working with Children