VIMAL RAJ JOHN
Brisbane,Australia
Summary
Management professional with over 10 years of experience in business organization and operations, facility management, administration, and expertise in organizing events, such as conferences, exhibitions, product launches, award shows, etc. I identify myself as a very highly motivated, ambitious, and result-driven with key expertise in budgeting, planning, negotiations, team management, business operations, production, facility management, and risk assessment. Adept in analytical thinking, strategic planning, leadership, and the management of staff and procedures.
Overview
14
14
years of professional experience
Work History
Corporate Security Operations
Glad Group Pvt Ltd
07.2023 - Current
- Responsible for overseeing the protection of the physical and intellectual assets of the business and ensuring building tenants/customers' safety and building patrol as per the requirement to ensure the building is secure and no hazards are present.
- Incident management such as damage, medical, fire theft or anything related to building management systems and report writing after dealing with the incident. Customer service to tenants and customers onsite.
- Handling building access and queries for events and other building management request. Coordinate large scope capital projects along with improving maintenance processes across the network.
- Liaising and coordinating with security operations after hours for customers attending the bars and restaurants in the plaza including monitoring and regular building checks
- Dock office responsibilities include loading dock management, signing or inducting contractors, ensuring all deliveries and works are conducted according to workplace safety standards.
Security Operations
Challenger Security
08.2022 - 06.2023
- Allocate duties and conduct briefings of Security Officers to ensure they are aware of the day’s activities and any relevant issues, supervise and monitor the performance and competencies of Security Officers and provide support, advice, training, and counselling as appropriate.
- Monitor the operations of the Control Room and dock office to ensure that alarms are responded to and records kept.
- Maintain a thorough and ongoing check on all security and emergency equipment and systems and follow up to rectify equipment faults as promptly as possible.
- Ensure that security officers appropriately resolve or report incidents or problems. Where necessary, undertake initial investigations and ensure that any reports are completed as required.
- Resolve issues and problems of a security nature to minimise inconvenience for visitors, staff, and contractors. This may require taking direct action or calling appropriate personnel to assist.
Data Center Operator
Aussie Broadband
11.2018 - 08.2022
- Overseeing contracts and providers for services including security, parking, cleaning, and building maintenance
- Ensuring that basic facilities, such as water, kitchen supplies, and temperature are well-maintained
- Managing supplies and deliveries to the facility and processing requests and invoices
- Ensuring that facilities meet government regulations and environmental, work and health safety standards
- Overseeing building projects, maintenance, and assisting managers with data centre projects and drafting reports
- Supervising customers' and contractors' entry and exit to the facility
- Making sure the customers and contractors are adhering to the work health and safety protocol and making sure they are authorized and inducted to enter the facility
- Experience in using tailor-made software and experienced in Microsoft Office and addressing clients via emails or face-to-face
- Regular Site Audit or inspection to make sure equipment is functioning properly
- Handling phone calls from customers and clients for incident management, tasks and feedback.
Event consultant
Chetanayla
04.2011 - 07.2016
- Discussing requirements and budgets with clients and suggesting appropriate event styles, types, and services that can be offered
- Coordinating external service providers to ensure the smooth running of events
- Dealing with participant queries and registration
- Planning annual fund-raising events, annual programs, campaigns, etc
- Cold calling, writing emails, and sending out business proposals to vendors and other businesses looking for sponsorship opportunities
- Creating a concept and theme for different types of events such as concerts, competitions, and fundraising events
- Building expense sheets and negotiating with vendors to provide cost-effective services for the non-governmental organization
- Crowd Management, Venue selection, Getting the necessary permissions, and coordinating with the team for a smooth flow of the event
- Gathering and acting accordingly on feedback following events.
Client Service Executive
Candid Marketing
07.2015 - 01.2016
- Successfully presented the ideas and ability to close sales opportunities to new clients. Explaining the concepts, and brainstorming ideas to develop and organize the event.
- Samsung Pan India Activation - actively involved with the operation, production, and technical team to run events and promotions successfully across India.
- Closely worked with the production and operation team for inventory management and logistic movement.
- Brainstorming and suggesting ideas, concepts, and themes to clients.
- Enhanced client satisfaction by addressing inquiries and resolving issues promptly.
- Preparing a budget list and discussing it with the team for the event. Discuss with the creative team for ideas and concepts which can be suggested to the client for the event.
- Planning strategies and backup plans to create an event and for the success of the event with the all departments.
- Site visits to make sure the operations team, volunteers, and promoters are doing their tasks as per the client’s requirements.Briefing the promoters and training them.
- Relationship management with clients, customers, and suppliers. Actively involving clients and taking their feedback to provide the utmost satisfaction throughout the service.
Education
Bachelors of Business in Hospitality and Tourism -
James Cook University
Australia01.2020
Arena Advanced International Program -
Arena Animation
New Delhi, India05.2016
Advanced Diploma in Event Management and Public Relations -
Inlead
New Delhi, India06.2015
Skills
- Decision Making
- Time Management
- Ability to Work in a Team
- Ability to Multitask
- Computer Skills
- Customer Service
- Critical thinking and problem solving
- Effective Time Management
Timeline
Corporate Security Operations
Glad Group Pvt Ltd
07.2023 - Current
Security Operations
Challenger Security
08.2022 - 06.2023
Data Center Operator
Aussie Broadband
11.2018 - 08.2022
Client Service Executive
Candid Marketing
07.2015 - 01.2016
Event consultant
Chetanayla
04.2011 - 07.2016
Bachelors of Business in Hospitality and Tourism -
James Cook University
Arena Advanced International Program -
Arena Animation
Advanced Diploma in Event Management and Public Relations -
Inlead
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