- Acting and Theater
- Martial Artist
- Cricket
Vimukthi Rodrigo
Burwood,VIC
Summary
Confident and well-presented Sales Associate with proven experience in premium customer service environments and building strong client relationships. Previously worked for 5 years in Sri Lanka as a Real Estate Purchasing Assistant Manager, gaining hands-on exposure to property negotiations, settlements, and documentation. In Melbourne, gained further front-of-house experience as a Concierge at West Side Place and as a Sales Associate at RM Williams, developing strong communication, rapport-building, and customer experience skills. Currently completing the Certificate IV in Real Estate Practice and committed to growing long-term within a high-performing sales team.
Overview
3
3
years of professional experience
Work History
Concierge
Focused Facilities Management
01.2025 - Current
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Coordinated with real estate agents and property managers during inspections, providing access to units and ensuring a smooth entry/exit process & Handing keys over once settlemnet occurs.
- Built rapport with residents and returning agents, supporting a friendly and familiar community environment.
- Resolved issues on the spot by coordinating with building management, contractors, maintenance teams, and security staff.
- Maintained a polished appearance and communication style, representing the building’s brand standards to a high level.
Sales Associate
RM Williams
08.2024 - 03.2025
- Delivered premium customer service and represented a luxury brand with professional presentation.
- Built rapport with customers through confident, friendly and product-knowledge based conversation.
- Demonstrated deep understanding of product fit, quality, leather care, sizing and style guidance.
- Consistently supported store sales targets through upselling and client relationship building.
Team Member
Coles Supermarket
03.2023 - 09.2024
- Assisted customers with enquiries and provided friendly, helpful service during day-to-day store operations.
- Operated checkout systems accurately, processed payments, and handled customer transactions with efficiency.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Education
Master of Arts - Business Analytics
Deakin University
Melbourne, Victoria, VIC02-2025
Bachelor of Arts - International Business Management
Asia Pacific Institute of Information Technology (APIIT)
Sri Lanka10-2017
Skills
Confident Communicator
Fast Learner
Relationship Builder
Work well under preasure
Interests
Timeline
Concierge
Focused Facilities Management
01.2025 - Current
Sales Associate
RM Williams
08.2024 - 03.2025
Team Member
Coles Supermarket
03.2023 - 09.2024
Master of Arts - Business Analytics
Deakin University
Bachelor of Arts - International Business Management
Asia Pacific Institute of Information Technology (APIIT)