Experienced KYC and AML Specialist with expertise in client onboarding for individual, residential, non-residential, and corporate accounts. Skilled in document review, and activation of Bancassurance, Fixed Deposits, Wakala Deposits, Mutual Funds, and Structured Deposits. Proficient in generating and submitting key reports, including Treasury, General Ledger, Roll-over, Noor Trade, and Bancassurance MIS reports to financial institutions. Experienced Team Lead, overseeing team operations and reporting on Expenses, AUM, Profit & Loss, Tax Profit & Loss, and Headcount History. Strong focus on compliance and financial reporting.
Overview
9
9
years of professional experience
Work History
Process Delivery Specialist
IBM India Private Limited
10.2019 - 10.2024
Working on KYC & AML Checks for Corporate & Individual Banking Customers
Performing CIP, CDD for New & Existing customers around the US region
Focusing on clients' Source of funds, purpose of account, nature of business
Reviewing different types of clients like, LLC, Corporates, Partnership, Individual, Trusts, Estates, Not for Profit Organizations, Governments etc
Obtaining SS4, Certificate of incorporation, Ultimate beneficial ownership form, site visit etc
Giving justification for transactions behaviours is that make sense to business based on nature of business, products & services, geographic location, age & length of the business
Create customer risk analysis summary of the business
Using Tools for screening: Lexis Diligence, RDC - Regulatory Data Corp, Dun & Bradstreet
Identify the Negative News/PEP/Sanctions/High Risk Indicators on Customers & connected parties, discount the false positive hits, investigate on True / positive hits, escalate material hits to HRR (Higher Risk Review) & FCC (Financial Crime Compliance) Teams
Through Negative news identify the adverse media news, fraud and allegations etc
Calculating Financial Crime Risk Rating (Low, Medium & High) of all clients based on their Nature of business, Country of Incorporation, Primary business operation locations, Level of accountability, Type of products, negative news etc
Hands on all the applications that we use like Appway, Nautilus, Aperio, Lexis nexis, Salesforce and RDC
As Team Lead, facilitated the acquisition and installation of WEG applications, successfully to enhance operational efficiency and drive team performance
Prepare advisor team expenses report, detailing each advisor's monthly expense budget and tracking individual spending against allocations, enabling effective budget management and financial oversight
Advisor II Transaction Processing
Concentrix Daksh Services India Private Limited
10.2016 - 10.2019
Support the Senior Manager, FCC, Risk Assessment (Fraud Analysis), AML in driving the strategy for the Bank
Manage the account opening and client documentation workflow from creation, collection, negotiation oversight and execution
Identify gaps or opportunities for improvement in AML policies, procedures, and processes
Manage the documentation process for external clients and internal business partners throughout the documentation life cycle
Manage activities through heavy phone work with external clients and internal business partners
Perform required research for a product set-up and account opening to assess documentation requirements on internal systems as applicable
Ensure deal deliverable are met and hold owners accountable by managing implementation issues, escalations and error resolution
Demonstrate creative problem solving and solid judgment/decision making
Exhibit adherence to policy and procedures and meet or exceed established Service Level Agreements (SLAs)
Diligent awareness of risks in processes in a timely manner
Exhibit ownership, escalation and resolution of risk issues when they occur in a timely manner
Manage clear expectations and understanding by establishing clear timelines and managing documentation requirements
Exhibit ownership of on-boarding experience and client satisfaction
Ownership of internal communication and status updates
Providing governance and oversight over the implementation of FCC-related policies and procedures in the Region and allocated countries to ensure compliance with such policies and procedures
Provide guidance to Risk assessors and Country Heads of FCC on the end-to-end FCC Group Risk Assessment (GRA) process
Conduct Anti Money Laundering (AML), Central Bank (CB), Em credit Check and advise the compliance team of the risks involved
Perform legal checks for large corporations as per to the government's policies and procedures
Conduct risk assessment as part Foreign Account Tax Compliance Act (FATCA)
Inform senior management and relevant regulators of serious regulatory breaches through necessary internal channels (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased
Advise relevant stakeholders on outcomes of [(AML)/Sanctions/Anti-Bribery & Corruption (ABC)] risks identification and assessment methodologies
Provide intelligence inputs to support calibration of bank's Risk Methodologies (including aggregate client risk, product risk and country risk assessments)
Reporting Treasury team on deposits maturing on daily basis
(which sending to all over Dubai branches)
Verify documents Wakala, SD, TD and Bancassurance
Cheque books
Blocking/releasing amount and account of customer as per the instruction from respective departments
Placing of Wakalas, Structure deposits, Miscellaneous, term deposits & Liquidations
(in AED, EURO, GBP and USD currency)
Fund Transferring, Mutual fund & G L Transfer
Completing the volumes within time, with no errors
As a checker, verifying and authorizing placement and liquidation of Wakala Placement, term deposits and Structure deposits processed by maker upon all the approvals and documents are in place
Authorization of lien/blocking of term deposits and Wakala placement for issuing customer credit card
Authorization of all the fund transfers to customer's account and GL balance as per the source of funds received
Verification of Bancassurance documents and processing issuance upon confirmation mails received from product team after verifying customer AML related documents
Handling IPU team on all the transactions, queries, mails and tracking all the new updates received through product team and business
Working on mails received for queries and updates on the transactions processed by IPU team
Working with clients on every urgent transaction and tracking all the updates given by them for the process knowledge
Payments team on fund transfer of WDIA balance and mutual funds transfer
Working with
Tracking all the structure deposits, Mutual funds and Bancassurance received cases and processed cases in respective MIS and publishing same to product team on a daily basis
Display exemplary conduct and live by the Group's Values and Code of Conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Lead the allocated Assessment Units in different countries to achieve the outcomes set out in the Bank's Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Ensure senior management are made aware of the key risks, control gaps and remediation efforts
Senior Telecalling Officer
HDB Financial Service Limited
05.2015 - 10.2016
Analysis of Financial records as per company guidelines, Terms & Conditions
Verification and Authentication for Pre-sanction and post-sanction and necessary loan processing documents
Handling discrepancies and customer queries post disbursal
Updating sanctioned customers details in the System
Cross-functional activities: Coordinating and executing analytical requests from various teams
Managing CIBIL Checks and minimum parameters to login the case
Education
Bachelor of Commerce - Accounting & Taxation
01.2015
Skills
Excel spreadsheet tracking
Safety Protocols and Procedures
Customer rapport building
Professionalism and punctuality
Documentation, accuracy
Strong organizational skills
SQL and Excel expertise
PowerPoint expertise
Creating Process DTPs (Documented Training Procedures)
Client communication
Achievements
Unsung Hero Award @ Concentrix Daksh Services India Private Limited.
Operations Manager at IBM India Private Limited/ Kyndryl Solutions Private LimitedOperations Manager at IBM India Private Limited/ Kyndryl Solutions Private Limited