Vinay Pathayathingal
Melbourne,Australia
Summary
Business Analyst & Project Manager with a strong track record in driving business, process, and digital transformation across the services industry. Skilled in Agile delivery, cross-functional collaboration, and leveraging data, technology, and automation to solve complex customer challenges. Known for strategic thinking, analytical rigor, and evidence-based decision-making.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Journey Expert
ANZ Bank
12.2019 - Current
- Journey Expert (Senior Business Analyst / Change Manager) in Everyday Banking, leading end-to-end delivery of business and system initiatives, as well as managing Non-Financial Risk (NFR) events within the retail deposit space by guiding a team of Business and Data Analysts to drive strategic outcomes through effective stakeholder engagement, risk management, and solution delivery.
- Key responsibilities
- Conduct impact analysis to deliver tactical and strategic solutions for business and system initiatives
- Finalise requirements documentation, including process maps, data and interface designs, and peer-reviewed technical artefacts
- Support business verification testing (BVT) by preparing test cases, reviewing results, and validating outcomes
- Lead process improvement projects to identify gaps, optimise workflows, and strengthen controls
- Collaborate with Legal and Accessibility teams to support regulatory reporting to ASIC
- Achievements
- Managed 25+ high/medium Non-Financial Risk (NFR) events, positively impacting ~10 million customers
- Streamlined credit interest configuration across 35 retail deposit products, reduce product management efforts, avoid banker errors and saving up to $5M annually by preventing revenue loss.
- Led requirement analysis and solution design for a macro tool to update ~ 1M deposit accounts
- Delivered 5 customer remediation projects, refunding $6M+ to impacted accounts through coordinated campaigns
- Designed and deployed 15+ forensic reports, enhanced data transparency, operational insights and strengthened well managed portfolio controls.
Senior Business Analyst
National Australia Bank
05.2019 - 10.2019
- Senior business analyst in the Financial Crime Change Program (FCCP) working on the Know Your Customer (KYC) upgrade project as part of a cloud migration initiative (digital).
- Key responsibilities
- Facilitate workshops to gather requirements and produce key artefacts including BRDs, process maps, and BVT plans.
- Conduct Business Verification Testing (BVT) to ensure solutions met business needs
- Review and standardised KYC case management processes across customer due diligence (CDD) and enhanced CDD (ECDD) streams to improve consistency and service efficiency.
- Achievements
- Optimised and unified KYC workflows using PEGA, delivering ahead of schedule and reducing staff effort by 40% through full integration and implementing role-based case management.
- Designed a new digital form to collect additional KYC information from ECDD customers
- Additionally, exceeded my mandate and delivered data mapping for the new digital form to integrate it with the Enterprise Cloud-based Document Management (EDCM) system and verified it through BVT.
- Designed, developed and delivered migration plans and tool for seamless transfer of KYC documents from existing SharePoint application to EDCM cloud storage, reducing migration effort by 60%.
Senior Project Manager
FBME Bank Ltd
09.2010 - 09.2018
- Company Overview: (largest Commercial bank in Tanzania) having banking branches in Cyprus
- Senior Project manager responsible for planning and delivery of all medium to critical, Business and Non-business projects executed in FBME bank LTD
- Key responsibilities
- Collaborate with project sponsor, internal, industry, and regulatory stakeholders to define high-level project goals and requirements
- Develop plans and manage project budget, schedules, milestones, and team deliverables
- Review and finalize functional, technical, and interface documentation
- Develop process maps, data flow diagrams (DFDs), and data design artefacts
- Managed vendor relationships for IT systems and business applications
- Designed and executed data migration strategies across multiple projects
- Achievements
- Upgraded KYC processes with new application (Hotscan) and automated SDN data uploads to reducing transaction profiling time by 60%, while improving suspicious transaction screening by 200%
- Rolled out ISMS and data governance frameworks, supporting ISO 27001 audit readiness through policy, process, and control implementation
- Delivered multi-country digital transformation of core banking infrastructure, generating $10M in business benefits over 4 years at a delivery cost of $6M
- Implemented IDAM with AD replication and LDAP for seamless identity verification and access control; upgraded core banking with SOA/API for future proofing and opened integration options.
- Enhanced digital platforms with MFA, rolled out mobile banking apps and real-time trading rate integration into Core systems to improve new trade deal opening efficiency by 30%
- Led SEPA (Single European Payment) and East African payment integrations, contributing to win Deutsche Bank’s STP Excellence award for 8 consecutive years.
- Reduced SWIFT licensing costs by two-thirds through deployment model optimisation
- Integrated external systems (National ID, Credit Bureau) to cut loan origination time from 3 days to 1 day and lead the market for new business loans.
- Implemented regulatory reporting projects for BASEL II, FATCA, and CRS compliance
- Purged 1.8B transactions during Core banking upgrade, reducing batch run time from 12 to 5 hours and eliminated one IT staff shift (10-person team) – effected savings of ~ $ 800,000 per year.
Consultant (Banking products Implementation team)
Oracle Financial Software Services
09.2007 - 09.2010
- Company Overview: (Flexcube Core banking suite is among top 3 Core banking applications in the world)
- Consultant (Business Analyst & Project Manager) in the implementation team, responsible for end-to-end delivery of Core banking, insurance, CRM, risk, and reporting applications. Led upgrades, interface development, IT infrastructure projects, and enterprise system restructuring for global financial institutions
- Key responsibilities
- Deliver business consulting and project management services to Global financial institutions, leading teams of up to 30 members
- Coordinate closely with offshore development, infrastructure, and global sales teams to ensure seamless project execution
- Support pre-sales activities including Client demos, GAP analysis, and effort/cost estimation for Core banking applications and services
- Provide SME support for Core application module configuration (CASA, General Ledger and Payments) and interface integration (STP, NPP, ATM/POS/ Trading system/ Credit agency/ Loan origination/ Clearing etc).
- Lead data-related initiatives including design, migration, governance, archiving, and implement Information security standards and guidelines.
- Achievements
- Travelled to 15 countries and successfully implemented core banking applications and developed interfaces to external systems for several Tier 1 & Tier 2 financial institutions spread across Asia, Europe, Africa, and the Middle East — delivering all projects ahead of schedule.
- Provided infrastructure consulting to 10+ clients to establish Tier 2/ 3 category Data Centre, complete with auto failover power, cooling and connectivity while ensuring guaranteed reliability, redundancy, and uptime.
- Won several leads for new application implementation and commitments from existing clients for upgrades and new module implementation through pre-sales activities generating revenue streams.
- Applied industry best practices using ITIL, ISO frameworks, and Oracle’s banking standards to enhance operational efficiency and compliance for 15+ clients.
Education
MBA - Finance and Information Systems
University of Kerala
Skills
- Requirement Management
- Change/ Project Management
- Service Management
- Data governance and migration
- Service & API driven Architecture
- Regulatory Programs
- Payments/Cards/Clearing/NPP
- IT governance and management
- Application development and delivery
Certification
- PMP Certified, Project Management Institute (since 2008)
- Professional Scrum Master (PSM I)
- ITIL V3 Foundation – Service management
- COBIT 5.0 – Enterprise IT governance
- Oracle Certified Associate (OCA) – SQL
- Terdatac Certified - SQL
Timeline
Journey Expert
ANZ Bank
12.2019 - Current
Senior Business Analyst
National Australia Bank
05.2019 - 10.2019
Senior Project Manager
FBME Bank Ltd
09.2010 - 09.2018
Consultant (Banking products Implementation team)
Oracle Financial Software Services
09.2007 - 09.2010
MBA - Finance and Information Systems
University of Kerala
PROFILE SYNOPSIS
- MBA degree with specialisation in Finance and Information systems
- Business Analysis: Requirements gathering, stakeholder engagement, change management and process modelling (BPMN, MS Visio, Signavio)
- Domain Expertise: Finance, Retail and commercial banking, Payments, Capital market, Insurance, AML/CTF - financial crime and regulatory compliance reporting (BASEL II, FATCA and CRS).
- Technical Proficiency: Technical analysis, Interface analysis, Data analysis, Data governance, Data migration, and Forensic reporting (OBIEE, Oracle, SQL Server, Teradata, Hadoop and Business Objects)
- Tools & Platforms: Proficient in MSOffice, MS Project, MS Excel with VB Macros, JIRA, Confluence, SharePoint, Core banking systems, Card processing switch, AML systems, Trading – Kondor+ and SWIFT Alliance.
- Security & Governance: Experience with IDAM, ISO audit, and IT governance frameworks (COBIT 5.0, ITIL V3 Foundation).
- Trainings completed: PCI DSS, PMBOK, AML/CFT, BABOK, National Payment systems (Bank of Tanzania).
- Development Background: Application development and system integration experience across enterprise systems.
- Stakeholder Management: Proven excellence in collaboration among internal stakeholders, Vendor, Central Banks and Government agencies.