Siddhesh Lad
Weir Views,VIC
Summary
Analytical development leader well-versed in technical architecture, solution development and deployment support. Valuable in review of proposals, making effective choices and contributing to entire development lifecycle. Excellent communication, planning and decision-making skills.
Overview
13
13
years of professional experience
Work History
Salesforce Solutions Architect
Compare Club
02.2023 - Current
- Evaluated emerging technologies to stay current on industry trends, making informed decisions for technology adoption.
- Streamlined system integrations through use of RESTful APIs, improving interoperability between Salesforce and other systems namely Ipscape, Amply, Braze, Hightouch, Okta.
- Collaborated with development teams to design scalable and efficient applications tailored to client requirements.
- Optimized business process to save 40% on licences cost per year, with adherence to Compliance.
- Broke down technical ideas and issues into non-technical terms for business executives.
- Optimized storage by implementing solutions in multi-org Sales Cloud systems, increasing cost effectiveness by 10%.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Increased security measures by implementing robust authentication and encryption protocols, protecting sensitive data from potential breaches.
- Managed project timelines effectively while juggling multiple priorities, consistently meeting deadlines without compromising quality.
Senior Salesforce Administrator
Compare Club
10.2021 - 02.2023
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Reduced 25% manual workload for sales team members with the creation of time-saving automated workflows.
- Implemented effective backup strategies to ensure data protection in case of unforeseen disasters or failures.
- Achieved significant reduction in report generation time by customizing Salesforce reports and dashboards to meet specific departmental needs.
Senior Analystb
Rent4keeps
05.2014 - 10.2021
- Worked in IT department as Senior Salesforce Administrator
- Engaged in Salesforce Automation tools like Process builder, Flows, Workflow rules.
- Adopted tools like Tableau, Einstein Analytics, Excel, Sql to do analysis for achieving efficiencies in sales and operations departments.
- Worked in operations department, instrumental in strategic business decisions.
- Directed and implemented strategic improvement plans to integrate solutions to audit findings and workflow process issues.
- Designed project-level analysis incorporating proposals, sequence diagrams, and scope matrixes.
- Coordinated with franchisees to streamline business processes.
- Managed team of 14 employees, overseeing hiring, training, and professional growth of employees.
- First point of contact with multiple organizations like Centrelink, Telstra, Google, Equifax, Ezidebit, Fonebox, ICM partners
- Managed customer relations by developing effective communication process.
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Identified and resolved problems through root cause analysis and research.
Software Engineer
AurionPro Solutions
06.2011 - 01.2014
- Performed database development, integration and testing using Microsoft SQL Server 2005, 2008 R2, 2012.
- Worked with Senior Technical Architect on Cloud Computing Research and Development projects for integrating Windows Azure services with SCM system.
Education
Master of Business Administration (International) -
Deakin University
Melbourne, VIC10.2015
Master of Information Technology -
Deakin University
Melbourne, VIC10.2015
Bachelors in Engineering - Electronics And Telecommunication
Mumbai University
Mumbai03.2011
Skills
- Salesforce automation
- Solution optimization
- Business process mapping
- Client management
- Information gathering
- Tableau
- Einstein analytics
- Snowflake
- SQL
- Excel
Timeline
Salesforce Solutions Architect
Compare Club
02.2023 - Current
Senior Salesforce Administrator
Compare Club
10.2021 - 02.2023
Senior Analystb
Rent4keeps
05.2014 - 10.2021
Software Engineer
AurionPro Solutions
06.2011 - 01.2014
Master of Business Administration (International) -
Deakin University
Master of Information Technology -
Deakin University
Bachelors in Engineering - Electronics And Telecommunication
Mumbai University
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