Summary
Overview
Work History
Education
Skills
Languages
Timeline
Accomplishments
Certification
Notes
Generic
Vinay Chauhan

Vinay Chauhan

Brisbane,QLD

Summary

Versatile and results-oriented hospitality executive with 15+ years of experience. Started as a Chef at Qantas Lounges in 2006, progressed to Executive Chef in 2013, contributing to national projects and restaurant launches. Joined ZOUKI Group in 2021 as State Operations Manager, swiftly promoted to National Food & Beverage Manager in 2022. Recognized for cost-saving procurement, innovative product introductions, and successful change management. Proven track record in compliance, waste control, and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

National Food, Beverage & Procurement Manager

ZOUKI Group Of Companies
09.2022 - Current
  • Leadership and Management:

Successfully led the national Food & Beverage division, maintaining high standards across multiple locations.
Managed and motivated a diverse team to deliver exceptional service and meet performance targets.

  • Procurement and Cost Optimization:

Negotiated and implemented cost-saving strategies, resulting in a significant reduction in procurement expenses.
Optimized the supply chain for timely delivery of high-quality products, improving overall operational efficiency.

  • Innovation and Product Management:

Introduced many new products, enhancing the company's menu and staying ahead of market trends.
Conducted market research to drive innovative food and beverage concepts, catering to evolving customer preferences.

  • Operational Efficiency and Change Management:

Implemented system improvements, streamlining operations and reducing turnaround time.
Led successful change management initiatives for seamless transitions during system upgrades and process enhancements.

  • Compliance, Waste Control, and Reporting:

Ensured compliance with industry regulations and internal standards, resulting in consistently high inspection scores.
Implemented effective control measures, reducing food and beverage wastage across the group.
Developed and maintained streamlined reporting systems for key performance indicators (KPIs).

State Operations Manager

ZOUKI Group Of Companies
04.2021 - 09.2022
  • Interacted well with customers to build connections and nurture relationships.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed and guided staff through daily and special project work.
  • Coordinated staff development plans to build empowered, confident and knowledgeable team.

Executive Chef

Qantas Lounges By ACCOR
09.2013 - 04.2021
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Worked closely with front-of-house staff to facilitate excellent customer service.
  • Trained and managed kitchen personnel and supervised related culinary activity.
  • Utilized culinary techniques to create visually appealing dishes.
  • Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Implemented food cost and waste reduction initiatives to save money.
  • Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
  • Developed close relationships with suppliers to source best ingredients.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Participated in food tastings and taste tests.
  • Assisted with menu development and planning.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Implemented successful cross-marketing strategies such as food and wine pairings.

Head Chef

Qantas Lounges By ACCOR
01.2012 - 10.2013
  • Created recipes and prepared advanced dishes.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Placed orders to restock items before supplies ran out.
  • Hired, managed, and trained kitchen staff.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Obtained fresh, local ingredients to lower grocery costs.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
  • Developed and cooked memorable dishes that brought new customers into establishment.

Education

Associate of Applied Science - Hospitality

William Blue School of Hospitality And Tourism
Sydney
04.2009

Certificate III - Commercial Cookery

William Blue School of Hospitality And Tourism
Sydney
04.2008

Bachelor of Science - Hospitality Administration And Management

Indian Institute of Hotel Management
Gujarat
06.2006

Skills

  • Project Management
  • Finance and Accounting Operations
  • Supplier Negotiation and Contract
  • Budgeting and Cost Control
  • Key Performance Indicators (KPI)
  • Managing Revenue Projections
  • Food and Beverage Management
  • Managing Employee Relations

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

National Food, Beverage & Procurement Manager

ZOUKI Group Of Companies
09.2022 - Current

State Operations Manager

ZOUKI Group Of Companies
04.2021 - 09.2022

Executive Chef

Qantas Lounges By ACCOR
09.2013 - 04.2021

Head Chef

Qantas Lounges By ACCOR
01.2012 - 10.2013

Associate of Applied Science - Hospitality

William Blue School of Hospitality And Tourism

Certificate III - Commercial Cookery

William Blue School of Hospitality And Tourism

Bachelor of Science - Hospitality Administration And Management

Indian Institute of Hotel Management

Accomplishments

  • Collaborated with team of multiple stakeholders in the redevelopment of Qantas Domestic Lounges Brisbane which was a staged upgrade project over 18months
  • Collaborated with team of multiple stakeholders on the rebuild of Qantas INTL lounges Brisbane which was a knockdown and new build project over 3months.
  • Successfully lead National R&D and recipe management for all In-house bulk production with multiple production kitchen launches and staff training and systems implementation.
  • Successfully lead National Compliance and cost control project with GM Finance and VP of Procurement for ACCOR finding efficiencies with stock ordering and cost control.

Certification

Food Safety Supervisor

RSA

QLD Drivers Licence - Open

Notes

Work Referee details available upon request.

Willing to relocate depending on role, career prospects and remuneration offered.

Vinay Chauhan