Vince Martin
Sydney,NSW
Summary
Current University Student with strong business and customer service experience, seeking a retail position to gain hands-on experience. Proven ability to handle customer inquiries, manage inventory, and maintain client relations. Ready to apply these skills in a fast-paced retail environment.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
JHOE&CO.
01.2022 - Current
- Managed client bookings for Airbnb property in the Philippines, responding to inquiries and coordinating bookings
- Maintained ongoing communication with guests before, during and after their stay to ensure a smooth experience and that any issues were promptly resolved
Customer Service and Inventory Assistant
JHOE&CO.
01.2021 - Current
- Responded to customer inquiries via email and Facebook Messenger and provided personalised services for orders
- Managed stock inventory of products, ensuring availability and timely restocking
- Assisted in processing personalised orders, ensuring accuracy and customer satisfaction
School Cafeteria Volunteer
Penrith Christian School
01.2023 - 09.2024
- Handled cash transactions for meal and snack purchases, maintaining accuracy and efficiency
- Distributed microwave meals, snacks, and drinks to students and staff in a busy, fast-paced setting
- Kept the serving area clean and well-organised, restocking items as needed
- Built strong customer service skills by assisting a diverse group of students and staff
Education
Bachelor of Engineering (Honours) -
Macquarie University
Sydney, NSW01-2029
High School Diploma -
Penrith Christian School
01.2024
Skills
- Communication
- Team Work
- Ability to work under pressure
- Inventory Management
- Problem Solving
- Attention To Detail
- Customer Service
- Cash Handling
- Accuracy
References
Josephine Francisco, 0425 555 064, Founder of JHOE&CO.
Timeline
School Cafeteria Volunteer
Penrith Christian School
01.2023 - 09.2024
Customer Service Representative
JHOE&CO.
01.2022 - Current
Customer Service and Inventory Assistant
JHOE&CO.
01.2021 - Current
Bachelor of Engineering (Honours) -
Macquarie University
High School Diploma -
Penrith Christian School
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