VINCENT ANDRADE
Perth,WA
Summary
Experienced in payroll, recruitment support, and employee records management. Organized worker excelling in HR administration, compliance, and maintaining confidentiality. Strong communication skills and a team player mindset. Friendly and empathetic, dedicated to providing outstanding service and support. Possesses a solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Goal is to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ocean Rafting
07.2024 - 02.2025
- Payment processing, entry of employees in the REX+ system, management of income, discounts and social laws
- Drafting and management of contracts, annexes and settlements, ensuring regulatory compliance
- Assistance in various tasks of the area providing support to the holding companies providing support in the HR cycle
Staff Coordinator
Country Plaza Hotel
04.2024 - 06.2024
- Answer and direct incoming calls to appropriate departments
- Provide information on services, policies and procedures to customers by phone, email or in person
- Maintaining personnel records and associated human resources information systems, mainly Excel pivot tables
Transportation Assistant
Panamerican Games
06.2023 - 01.2024
- Manage transportation logistics for athletes and staff, scheduling and overseeing daily trips
- Trained drivers to uphold service quality and brand standards
Human Resources Assistant
SYCAR S.A.
03.2022 - 05.2023
- Organized worker with experience in payroll, recruitment support, and employee records management
- Skilled in HR administration, compliance, and maintaining confidentiality
- Strong communicator and team player
Education
STRATEGIC MANAGEMENT OF HUMAN RESOURCES -
DEVELOPMENT UNIVERSITY
01.2022
INTRODUCTION TO PROJECT MANAGEMENT -
CQ UNIVERSITY
01.2024
COMMERCIAL ENGINEERING -
INACAP UNIVERSITY
01.2020
Skills
- Responsible
- Problem Solving
- Decision-making
- Customer service
- Organised and reliable
Certification
Driver License, 2021
Languages
Spanish
English
Personal Information
Available: Immediate
Timeline
Customer Service Representative
Ocean Rafting
07.2024 - 02.2025
Staff Coordinator
Country Plaza Hotel
04.2024 - 06.2024
Transportation Assistant
Panamerican Games
06.2023 - 01.2024
Human Resources Assistant
SYCAR S.A.
03.2022 - 05.2023
INTRODUCTION TO PROJECT MANAGEMENT -
CQ UNIVERSITY
COMMERCIAL ENGINEERING -
INACAP UNIVERSITY
STRATEGIC MANAGEMENT OF HUMAN RESOURCES -
DEVELOPMENT UNIVERSITY
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