Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Uber Eats
09.2022 - 11.2023
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Travel Agency Manager
Maeva
12.2021 - 06.2022
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established team priorities, maintained schedules and monitored performance.
Garage Manager
Le Bon Véhicule
07.2018 - 08.2021
Established team priorities, maintained schedules and monitored performance.
Defined clear targets and objectives and communicated to other team members.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Chess Teacher
Shlak
09.2016 - 06.2018
Met needs of different students by adapting teaching materials and methods.
Provided feedback, guidance and support to students on participation and performance.
Monitored student progress and provided individualized instruction to meet student needs and goals.
Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Receptionist
Oceania
08.2015 - 08.2016
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Education
BTEC National Diploma in Hospitality Management - Hospitality Administration And Management
Lycée Georges Frêche
Montpellier, France
07.2015
High School Diploma : Hospitality - Hospitality
Institution Saint Jeanne D'Arc
Aulnoye , France
07.2013
Diploma of Higher Education - Law
Faculté De Droit Alexis De Tocqueville
Douai, France
07.2012
High School Diploma -
Lycée Châtelet
Douai, France
07.2009
Skills
Customer Service
Safety Understanding
Organizing Work Stations
Teamwork and Collaboration
Attention to Detail
Following Instructions
Energy and Physical Stamina
Reliable and Responsible
Timeline
Delivery Driver
Uber Eats
09.2022 - 11.2023
Travel Agency Manager
Maeva
12.2021 - 06.2022
Garage Manager
Le Bon Véhicule
07.2018 - 08.2021
Chess Teacher
Shlak
09.2016 - 06.2018
Receptionist
Oceania
08.2015 - 08.2016
BTEC National Diploma in Hospitality Management - Hospitality Administration And Management