Vincent Chapman

• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Kept work orders on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating work orders.
• Entered data, generated reports, and produced tracking documents.
• Trained team members on new procedures implemented by our client.
• Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.

• Performed data entry into computer systems for tracking purposes.

• Utilized time management systems to track progress of tasks and work orders.

• Identified opportunities for process improvements within the team's scheduling system.

• Communicated with field technicians regarding any late or incomplete visits.

• Received and screened calls relating to problems that arose due to on the day changes.

• Provided support to staff members regarding their areas or any changes that need to be made.

• Monitored field resource activity and made appropriate adjustments to subsequent work plans.

• Processed incoming mail from claimants and reviewed documentation for accuracy before forwarding it along the chain of command.

• Decided appropriate courses of action and presented solutions for claim resolution.

• Utilized excellent communication and interpersonal skills to effectively interact with clients and coworkers.

• Demonstrated outstanding organizational and multitasking abilities while managing multiple concurrent projects.

• Provided guidance and supervision to junior bakers in order to help them reach their full potential.

• Implemented safety protocols in the kitchen area to prevent accidents or injuries from occurring.

• Efficiently managed time and resources to ensure cost-effective operations within the bakery department.

• Maintained cleanliness in the baking area by following strict sanitation guidelines.

• Created daily production schedules to meet customer demand while maintaining quality control standards.

• Analyzed customer feedback to improve existing recipes and create new ones.

• Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

• Maintained high food quality standards in kitchen and identified opportunities for improvement.

• Consulted with customers requesting personalized or customized pastry orders.

• Ensured all finished items met company standards before being served or sold.

• Followed detailed instructions while mixing doughs using various tools such as mixers, scales and measuring cups.

• Performed regular maintenance checks on equipment used in the bakery kitchen.

• Collaborated effectively with team members to ensure quality products were delivered on time.

• Ensured all ingredients were fresh and properly stored before use.

• Provided support to the head baker in creating new recipes for specialty items.

• Kept up with current trends in baking technology by attending seminars or workshops whenever possible.